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 | 09-17-2009, 12:34 AM | #1 | Webkinz :) Join Date: Mar 2009 Posts: 58 | Not receiving KinzCash Is anyone else not receiving the KinzCash they've earned in Goober's Lab? I played several games before I noticed. This has just been occurring today. | | | 09-17-2009, 02:13 AM | #2 | Gift Trainee Join Date: Aug 2009 Posts: 379 | Re: Not receiving KinzCash That's been happening to me for about a month now. The screen locks up at the end of the game, when I log out and log back in...no kinz cash. It's only happening to me on that particular game. | | | 09-17-2009, 05:17 AM | #3 | Happy Birthday Moo! Join Date: Jul 2007 Posts: 10,865 | Re: Not receiving KinzCash Thanks for posting this, I usually play in hopes of a trophy and never really noticed whether I was getting paid at the end (as it says I was awarded the KC but never actually checked if my KC went up), but today I took noticed and noticed no payment.
Let's hope this gets fixed soon. | | | 09-17-2009, 12:14 PM | #4 | Webkinz :) Join Date: Mar 2008 Posts: 2,680 | Re: Not receiving KinzCash I haven't played in over a month, because since January 2009, every time I played at the end of the game, my grid went entirely green, with Goober standing next to a blank grid. Only way to get out was to log out, therefore no KC.
Called GANZ about it, they said, "We know, have other priorities at this time".
Wow, Great customer service Thanks, GANZ. __________________ Jazzykinz | | | 09-17-2009, 12:35 PM | #5 | sodaboytoy Gift Guru Join Date: Mar 2008 Posts: 6,554 | Re: Not receiving KinzCash I havent played recently . I hope its fixed soon, sorry to hear about this !! | | | 09-21-2009, 05:23 PM | #6 | Lil Kinz Join Date: Sep 2009 Posts: 8 | Re: Not receiving KinzCash I just played Goober's Lab about 20 minutes ago, and I had a glitch of some sort that never happened until today. The level, the timer, and the bonus worked, but the kinzcash and score both said "NaN". When the game ended, I got a tab saying, "The score you achieved is greater than the maximum reasonable score for this game. Your score will not be submitted and your kinzcash will not be awarded", followed by an OK button. | | |  | | Thread Tools | | | Display Modes | Linear Mode | Posting Rules | You may not post new threads You may not post replies You may not post attachments You may not edit your posts HTML code is Off
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