Ganz Telephone Number and Email Address

[jazzykinz]

Thanks for the info. I was told that a tech rep would call about my account. That was on January 22nd. I'M STILL WAITING. I opened my account on Christmas Day. I'm sure that everyone knows about those accounts. Ganz couldn't handle the "traffic" and all accounts got messed up. I am still waiting for them to straighten mine out. Anyone have the answer to how many times can ess with dakota and kat with joccy win Bingoz? Kat with Joccy has won every day since March. AMAZING!!!!!
:rdr:

[gedney1980]

I'm glad I found this, I gotta call them. I never got my trophy for collecting all 80 virtual cards. Plus I got some ideas about Webkinz and about the site. Thanks


:kanga:

[jazzykinz]

After getting the phonw number for Ganz, I called yesterday afternoon and left a message. Today, a person named Taj, returned my call. I told her that I opened my account on Christmas Day and it has been a nightmare ever since. She said that they were having problems with the phones, the tournament arena, and Bingoz and were trying to get it going. That the problems couldn't be solved overnight. I said that it has been 4 months and other than receiving a response email, most WW users had no idea what is going on. I told her that I thought WW should post a bulletin at least once a month to let us all know what they are currently trying to fix, and give an estimated time if possible. I said that posting something would certainly be "Good Customer Service" by keeping everyone informed instead of keeping everyone frustrated. She said she would pass that to her supervisor.
Bottom line - WW is working on all their problems, and at this time doesn't have a time frame of when we can expect WW to work correctly. Just have patience!
Good Luck to all of us. :rdr:

[loverofwebkinz]

Thank you for this information! I always wondered how people were calling them. I never knew where to find the phone number.

Bless you!

[Aubry]

Cool I'm going to call them and say that for some reason when I adopted the pet of the month the loot bag didn't come!

[mycah1997]

thanks i will email them now

[Gyy7]

C00l thankz

Thank you.

Thank You, FIA! You are a big help!

[Layla1719]

thanks so much u gat a reputation piont!
your welcome