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 07-10-2009, 08:41 AM | #1 | maryan Gift Trainee Join Date: Jun 2007 Posts: 155 |  NO TRADE, NO GEM
has anyone had the problem of telling Arte you will be keeping a gem but it doesn't show up in your collection? This has happened twice in one of our accounts. How do I report the missing gems? |   | |
| 07-14-2009, 11:24 AM | #2 | inbkinz lover :) Webkinz :) Join Date: Jul 2009 Posts: 93 | Re: NO TRADE, NO GEM
i dont know just ask them contact them! | | | |
| 07-19-2009, 05:05 PM | #3 | Lil Kinz Join Date: Mar 2009 Posts: 1 | Re: NO TRADE, NO GEM
My son has had a few problems with Curior Shop Gem Mining. Stones have come up missing...without any explanation? You can't take them once you decide to keep them for your collection. It was quite odd and we passed it off as some type of glitch. There have been times when the Webkinz site was done.
By the way...how do you go about trading your gems? I recall seeing that they now can be traded at the club house with an dealer.
Last edited by Bolden05; 07-19-2009 at 05:05 PM.. |  | |
| 07-19-2009, 05:47 PM | #4 | Joyful meatloaf Webkinz :) Join Date: Dec 2008 Posts: 4,756 | Re: NO TRADE, NO GEM
It happens to me a lot of the time. Just contact Ganz at (1-866-WEB-KINZ) and let them know the situation and what gem you are missing.  They are very nice about it! __________________ .:Live every day as if it were your last:. .:Every laugh counts:. .:Smile and wave:. ...Make them good squirrels go bad... |  | |
| 07-19-2009, 06:01 PM | #5 | No time these days Webkinz :) Join Date: Aug 2008 Posts: 5,575 | Re: NO TRADE, NO GEM
I wound contact Ganz and see what they have to say. They can fix the glitch and give you the gems __________________ Call me Alex! | | | |
| 07-19-2009, 06:17 PM | #6 | as always a radical Gift Guru Join Date: May 2009 Posts: 8,669 | Re: NO TRADE, NO GEM
You can contact Ganz and tell them the glitch about it, because it never happened to me. I hope you get the glitch fixed soon! __________________ He who has health, has hope. He who has hope, has everything To the world you are one person, but to one person you are the world | | | |
| 07-19-2009, 10:25 PM | #7 | Webkinz :) Join Date: Mar 2008 Posts: 40 | Re: NO TRADE, NO GEM
That is terrible I guess I need to pay more attention to mine  | | | |
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