How to unstick a stuck item on a table: A guide w/ picts

[momwhoplays]

Originally Posted by iamsusie2

I have a qeustion.....I tried to fill out the form and send it in for my little cousins account. She has a car stuck in a doorway. I have all her tags, I was with her when we set up the account and I have the password and do all her dailies.

So I sent in the e-form that says I have a car stuck. I used several of her tags and tried to get the form to take it, but it says the account information is invalid. I am sure we put the right information in (i.e. birthday she got a coin, so that is correct).

Any tips on getting that car unstuck? Or filling out the form so that is to works? What am I doing wrong?!

Thanks!

Hi iamsusie2,
thanks for your question. I would call Ganz. Their number is at the bottom in green, see post #1. I've heard others report that after calling Ganz, it takes only 24 to 48 hours to get the matter resolved.

Originally Posted by idog1995

now that info I needed...thank you so much!

thanks, glad you liked it

[pepperblue]

Many thanks for your detailed, yet easy-to-follow help.

[momwhoplays]

You're welcome, PepperBlue. & welcome to WI

[Elephantboy42]

Thank you very much!

[momwhoplays]

thanks for coming by, ElephantBoy

[webbies4me]

thank you this has helped me a bunch ! thanks !

[momwhoplays]

I'm glad it was helpful to you , Webbies4me

[Unicorn42]

Thank You!!
Thank You!!
Thank You!!
Thank You!!

We have fought SOOOO many times with this problem and never thought to look at it so simply.

You are Da Bomb!

[blgirl911]

Thanks for the tips =]

[momwhoplays]

Thanks, Unicorn42 & blgirl911. Glad this was helpful