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Old 05-10-2010, 12:53 AM   #1
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Default Who played and STILL didn't win?

I'm talking about the communal challenge.

At first it wil say that you need to participate in order to win. Then, once you play at least one game, if you go back and look it should say to come back Monday to claim your prize if the challenge is met.

That is the way it worked on 3 of my 5 accounts, and the prize was in fact awarded. On my other 2 accounts, though, after participating my message said "Goal Achieved! Come back Monday to vote for the prize next week" or something very similar. On those two accounts, even though I did participate and it was before the deadline, I did not receive the prize.

It sounds like some other people are having this same problem and are having to go back and play again to get the "Come back Monday to claim your prize" message to appear. Unfortunately after making the Mother's Day rounds Sunday, etc, it was late and there just wan't time for me to replay - and really we shouldn't have to. I'm wondering how widespread this problem is.
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Old 05-10-2010, 01:06 AM   #2
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Default Re: Who played and STILL didn't win?

one out of my 15 accounts did not get prize . I am 99% sure i played game .
But i did not see "get prize" button. I will have to see maybe i can get it tomorrow
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Old 05-10-2010, 07:09 AM   #3
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Default Re: Who played and STILL didn't win?

this happened to me last week. so this weekend i made sure that i played cash cow on each of my five accounts and was happy to see the prize awarded to me on all of them.

last week, it was only 2 out of the five............and i know i played tunneling whatever on all of the accounts.
i would have been upset had i not gotten the prize this morning.
i hope they get this worked out so that everyone who DOES contribute points to the challenge gets the prize.
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Old 05-10-2010, 07:13 AM   #4
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Default Re: Who played and STILL didn't win?

I've been playing .. but I don't get prize because it says that I didn't participate. So now I don't! I was trying to learn new game and possibly new trophy's but I don't thhink you can win on communal time. I would have liked to at least have better chance at a trophy...something!
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Old 05-10-2010, 07:23 AM   #5
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Default Re: Who played and STILL didn't win?

Thanks for your responses everyone. I know there are others out there, and I hope ganz will get this fixed!

View Post Originally Posted by KLMLH
I've been playing .. but I don't get prize because it says that I didn't participate. So now I don't! I was trying to learn new game and possibly new trophy's but I don't thhink you can win on communal time. I would have liked to at least have better chance at a trophy...something!
I have heard of people winning trophies while playing games for the communal challange, so I know that it can be done. Is it possible you've been playing in the tournament arena? I do know that you have to play in the arcade for it to count towards the challenge.
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Old 05-10-2010, 07:26 AM   #6
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Default Re: Who played and STILL didn't win?

magic - I am sorry this has happened to you!
I know how you feel because it happened to me after last week's tunneling twiggy. I didn't report it because I thought it was my account only.
While an inquiry has passed for me, your 'non delivery prize' is current, and perhaps a call to Ganz can straighten your winnings out?

I hope they award you with your earned tv!
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Old 05-10-2010, 07:39 AM   #7
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Default Re: Who played and STILL didn't win?

I am so sorry that you did not receive your prize If this has been an ongoing problem, I would call Ganz and ask that they check into this glitch on your account. I also have a question...If the goal has been met early (Saturday) and you play on Sunday, does it still count that you played or is it too late?
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Old 05-10-2010, 07:45 AM   #8
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Default Re: Who played and STILL didn't win?

While we all got our prizes, this brings up a few things I've been confused about. Do you have to play on both Saturday and Sunday, or just once during the two day time period?

Because we weren't sure and the goal was so close to being reached, we stayed up until after midnight on Saturday to play on all the accounts. That way, we got a Sunday game done.

There other question is what does happen if the goal is reached at something like 1 a.m. on Sunday? Is there a grace period to get a Sunday game in IF we have to play both days?

Thanks!
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Old 05-10-2010, 07:56 AM   #9
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Default Re: Who played and STILL didn't win?

View Post Originally Posted by WI 50ish
magic - I am sorry this has happened to you!
I know how you feel because it happened to me after last week's tunneling twiggy. I didn't report it because I thought it was my account only.
While an inquiry has passed for me, your 'non delivery prize' is current, and perhaps a call to Ganz can straighten your winnings out?

I hope they award you with your earned tv!
Thanks, WI 50ish. It really is beginning to sound like several people are having this issue, and therefore it should be reported to ganz. Sorry about your prizes last week!

View Post Originally Posted by NR1991
I am so sorry that you did not receive your prize If this has been an ongoing problem, I would call Ganz and ask that they check into this glitch on your account. I also have a question...If the goal has been met early (Saturday) and you play on Sunday, does it still count that you played or is it too late?
View Post Originally Posted by kaslina
While we all got our prizes, this brings up a few things I've been confused about. Do you have to play on both Saturday and Sunday, or just once during the two day time period?

Because we weren't sure and the goal was so close to being reached, we stayed up until after midnight on Saturday to play on all the accounts. That way, we got a Sunday game done.

There other question is what does happen if the goal is reached at something like 1 a.m. on Sunday? Is there a grace period to get a Sunday game in IF we have to play both days?

Thanks!
I do know that you only need to play one game (assuming it works correctly) to participate in the challenge. You do not need to play on both Sat and Sun. And even if the challenge has already been achieved, you can still participate afterwards and win the prize.

Last edited by magicw; 05-10-2010 at 07:56 AM..
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Old 05-10-2010, 08:05 AM   #10
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Default Re: Who played and STILL didn't win?

Magicw: I too had the same problem with one of my accounts. I played the game on all five of my accounts, but one did not get the prize. I too thought it was maybe my own mistake, but when I do the game, I checked off each of my accounts as I do them and when I checked, I had done them all. Just another problem in Webkinz World. Oh well, four was better than none for the prize. Good luck in the next contest.
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