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Old 11-27-2008, 11:48 AM   #1
valleygram
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Default Room Contest Security Codes Don't Work!

I have entered the security code 10 times - 10 different codes - any every time it says "You have entered an invalid security code". Is anyone else having this difficulty? Why does Ganz always seem to take something so simple and somehow make it so maddening?
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Old 11-27-2008, 11:51 AM   #2
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Default Re: Room Contest Security Codes Don't Work!

It will not even let me upload my photo. So I just gave up.
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Old 11-27-2008, 12:05 PM   #3
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Default Re: Room Contest Security Codes Don't Work!

Last night the website would not let me upload my photo. This morning I can upload my photo, but I keep getting the message that I have entered an invalid security code.
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Old 11-27-2008, 12:10 PM   #4
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Default Re: Room Contest Security Codes Don't Work!

hmm, i am sorry, i can't help because i am not entering the contest. but i hope someone can help yuo!
Old 11-27-2008, 12:11 PM   #5
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Default Re: Room Contest Security Codes Don't Work!

Hm, that's so weird !! ???
I just entered the contest a minute ago !
Here's the link, wouldn't hurt to try again
http://www.kinzvillenewz.com/wp-mu//...ain%21%3Cbr%3E
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Old 11-27-2008, 12:15 PM   #6
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Default Re: Room Contest Security Codes Don't Work!

They extended the contest time{s} so evidently they aren't working too hard on fixing whatever the problem is; I entered a dozen times, each time being told the code was wrong {tried all caps, all small even though caps showing, everything} and of course double checked the size of the file even though it showed it was under limit and had loaded. Leave it to them, to mess something else up. Just now the Asian site is saying down for maintenance and the UK one says the wheel of yum has already been done {which of course it hadn't}. That's WW for you, finding new ways to mess up even more.
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Old 11-27-2008, 12:16 PM   #7
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Default Re: Room Contest Security Codes Don't Work!

waiittt, oops, i thought i entered since it refreshed...it just told me invalid security code again..ughh
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Old 11-27-2008, 01:14 PM   #8
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Default Re: Room Contest Security Codes Don't Work!

View Post Originally Posted by jeralynann11
It will not even let me upload my photo. So I just gave up.
The problem may be that Paint will save your room as a bitmap image unless you specifically tell it to save the picture as a JPEG or GIF file. Your bitmap room will take up more than a MB of memory, while the same room saved as a JPEG file will take up less than 100 KB of memory. If you tried to upload a bitmap image, the file will be rejected as being too big.
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Old 11-27-2008, 01:24 PM   #9
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Default Re: Room Contest Security Codes Don't Work!

UGGGGGG!!!! This is sooooo frustrating! After midnight it wouldn't show my room and now today it shows the room in the W box and says "invalid security code"! So now I wonder if I've wasted 2 of my 10 entries? You can only enter 10 times and if you go over 10 times all your entries are disqualified. So I'm going to stay on the safe side and presume these count toward an entry just in case. Oh they make me so mad! It can't be that difficult to get it right. Thousands of other sites have contest and don't have these problems. Build a Bear is the same concept and they don't have a ton of glitches. I think it's time to start looking at their tech people and their qualifications. They need to hire people who are qualified. That in my opinion is where the problem lies.
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Old 11-27-2008, 01:27 PM   #10
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Default Re: Room Contest Security Codes Don't Work!

That is so maddening! It happens to me sometimes. I try both, but some just don't work. I spent an hour desining a doll and then it wouldn't let me upload it!
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