| 05-19-2010, 09:51 AM || #4 |
Join Date: Dec 2007
| | Re: MY THEORY - Why no prize for communal challenge
Thanks for your suggestions, SoccerSlave. You're right, anyone still having this problem needs to complain to ganz. In the meantime, if my theory is correct, I'm hoping that we can all avoid the problem of not receiving the prize by doing one of two things:
Originally Posted by SoccerSlave
If you are having problems, it may be worthwhile to take a screenshot of the final score screen (so the pet can be seen) with the mouse over the time (so date can be seen), then likewise of the CC screen after that showing (if) the correct message appears.
A pain and extra work, but less than a minute to take & save for each account.Then you have them as proof, which can be mailed to them.
And ask for a supervisor if you don't like the attitude you get. Mention that as well.Definitely complain - by phone & / or e-mail (attach the screenshots).
a) be sure to vote for a prize so that you can participate before or after the goal is met and the prize will be awarded
b) be sure to participate in the challange BEFORE the goal is met so the prize will be awarded whether you voted or not
I believe following either of those two suggestions may have us all back on track to getting our prizes. It worked for me. If anyone else has had a similar experience or tries my suggestions during this weekend's challenge, please come back to post your results and let us know how it works out.
Last edited by magicw; 05-19-2010 at 09:55 AM..
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