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Old 11-21-2015, 09:00 PM   #1
obipony316
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Default kinzphone not turning on?

my kinzphone isn't turning on at all, which means i can't get into the clubhouse.

tried turning it on by pressing the power button, that didn't work, i tried just going to the clubhouse, it said it couldn't connect.

what do i do??

UPDATE: i logged off and logged back on, and i tried turning it on again and the message i got was: "Couldn't load kinzchat server list"

...what does that mean

Last edited by AjGirl1006; 11-21-2015 at 09:00 PM..
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Old 11-21-2015, 09:09 PM   #2
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Default Re: kinzphone not turning on?

Hmm... I don't know!

I just tried it and I noticed that it took longer than usual to get into the clubhouse, but I eventually got inside. I'm at Daisy's Diner right now.

I hope someone else is able to help you.
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Old 11-21-2015, 09:15 PM   #3
obipony316
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Default Re: kinzphone not turning on?

aw man, so it's only me??!!
do you have deluxe??

i hope i can fix this soon, i can't go into the clubhouse or play any games in the tournament arena

Last edited by AjGirl1006; 11-21-2015 at 09:15 PM..
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Old 11-21-2015, 09:19 PM   #4
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Default Re: kinzphone not turning on?

No, I don't have deluxe.

I noticed when I turned the phone off that I was booted out, though. But I was able to turn it on and get back into the clubhouse.

Did you try re-booting your computer? Sometimes that works for me.
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Old 11-21-2015, 10:47 PM   #5
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Default Re: kinzphone not turning on?

i just rebooted it now, i'm gonna try logging back on now and turning it on.

yeah no, it still isn't working :/

I just emailed support about it. I tried logging off and logging back in, restarting my computer, clearing my cookies n cache, and then I finally gave up and emailed support. hopefully they get back to me soon.

Last edited by AjGirl1006; 11-21-2015 at 10:47 PM..
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Old 11-24-2015, 10:28 PM   #6
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Default Re: kinzphone not turning on?

This happens occasionally but not too often. Be sure to do the usual clearing of your cache, cookies, browsing history, switch browsers (to Google Chrome), make sure everything's up to date (adobe, flash, chrome, etc), restart your computer, switch computers, and etc. It might not help your situation but there's always a possibility it might. If all else fails, could contact Ganz via email or Facebook. Hope you're able to find a solution soon. Good luck!
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Old 11-25-2015, 12:24 PM   #7
smally224
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Default Re: kinzphone not turning on?

That happened to me and when I cleared my cache it worked again.
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