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Go Back   Webkinz Insider Forum > It's All About The Webkinz! > General Discussion / Chat > Clubhouse, Kinzville Park

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Old 09-05-2008, 03:50 PM   #1
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Default I emailed Ganz - Here is their response

I emailed Ganz about the clubhouse. This was their exact response:

"Hello,

You have inquired about a glitch you have discovered while visiting Webkinz World.

We are aware of the problem and our technical team is working on correcting the issue as soon as possible. Since Webkinz World is continuously upgrading and updating the site, we cannot give you an exact timetable as to when this issue will be resolved. However, rest assured we are looking into the problem and are in the process of rectifying the situation.

We apologize for any inconvenience.

Thank you,

Webkinz Customer Support."

At least they cared enough to let me know they are working on it? Maybe I don't have such hard feelings on them.

Although, I still believe they should stop upgrading and updating the site until they have the glitches fixed.

But there, maybe a few of you can sleep better tonight [:
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