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Old 03-05-2009, 10:31 PM   #1
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joyousleigh is an unknown quantity at this point

Default How do you get into Kinzchat Plus Room?

Hi,

I was wondering how you get into the KC Plus room. I have tried several times and still can't get in. I've done what it says to do on the site by going to the Parents area and granting myself access but I never am granted access from WW. I have also given my kids permission but they can't get in either.
So can anyone tell me how to get in?

Thanks!

Joyousleigh

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Old 03-05-2009, 10:35 PM   #2
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Default Re: How do you get into Kinzchat Plus Room?

They send you an email and you have to click the link on the email you receive. The only zones that are Kinzchat plus are Light Blue, Green, Orange, and Yellow.
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Old 03-05-2009, 11:13 PM   #3
Webkinz :)
joyousleigh is an unknown quantity at this point

Default Re: How do you get into Kinzchat Plus Room?

I have not gotten any emails from WW and I have tried at least 15 times between my accounts and my kids'. Maybe I am doing something wrong. Can anyone tell me the exact steps to follow? My kids are going nutty wanting to get on and chat with their webbie pals.

Thanks!

Last edited by joyousleigh; 03-06-2009 at 11:41 PM..
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Old 03-05-2009, 11:46 PM   #4
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Default Re: How do you get into Kinzchat Plus Room?

Have you checked to see if the email from Webkinz is going to your spam folder? That's the only thing I can think of; I hope you get it figured out!
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Old 03-05-2009, 11:56 PM   #5
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Default Re: How do you get into Kinzchat Plus Room?

That's really odd! Did you make sure you followed the link back in the confirmation email? Are you sure your in an approved color zone? I can't change my zone on the Clubhouse screen and get in; I have to go somewhere, change my zone, and go back to the Clubhouse. I'm stumped though. Maybe call Ganz?

Oh, every time I get the confirmation, it goes in my spam folder; sign up again for the confirmation email and then check your spam folder on your email.
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Old 03-06-2009, 11:45 PM   #6
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joyousleigh is an unknown quantity at this point

Default Re: How do you get into Kinzchat Plus Room?

Thanks for your suggestions. I did try again today and checked both my In box and my Spam folder and I did not receive an email from Ganz all day today. I've checked several times. I guess I will just have to call them and see if that works.

Thanks again,

Joyousleigh
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Old 03-07-2009, 08:22 AM   #7
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Default Re: How do you get into Kinzchat Plus Room?

I have the same problem on a new account I opened. I am an adult and of course granted myself permission. Email came and followed instructions. Still only one tree appears on software. My other account worked fine first time but that was long ago.
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Old 03-07-2009, 10:20 AM   #8
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Default Re: How do you get into Kinzchat Plus Room?

View Post Originally Posted by joyousleigh
Thanks for your suggestions. I did try again today and checked both my In box and my Spam folder and I did not receive an email from Ganz all day today. I've checked several times. I guess I will just have to call them and see if that works.

Thanks again,

Joyousleigh
Yes, if you haven't got the email you should probably call Ganz. Another thing, once you get the email it will say to click something, then you will be granted access. you will have to check the KC+ scedule also. One more thing, At 5pm kinztime, it will say that KC+ is closed for bedtime, but if you leave the clubhouse area and come back, you will be able to get in again. Hope this helps!
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