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Old 07-03-2009, 05:25 PM   #1
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Default Is Doug confused?

Doug showed that I had one of each of the three gems he was looking for but when I pressed ok he said sorry or whoops looks like you don't have the gems I need. I've been trying for weeks now and I finally had what he was looking for. What happened?
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Old 07-03-2009, 05:41 PM   #2
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Default Re: Is Doug confused?

A lot of people have been reporting problems with Doug. Ganz is still working out the glitches with him. If you want, you could call Ganz customer service number and tell them. It is very helpful if you have screenshots proving his mistake. Sorry this is happening.
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Old 07-03-2009, 07:42 PM   #3
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Default Re: Is Doug confused?

that happened with my friend! so she feels your pain! sorry, i cant help!
-jade
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Old 07-03-2009, 07:44 PM   #4
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Default Re: Is Doug confused?

Well that stinks. Maybe you could try contacting GANZ about it and go from there! Hope I could help!
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Old 07-04-2009, 10:16 AM   #5
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Default Re: Is Doug confused?

View Post Originally Posted by busterboy
Doug showed that I had one of each of the three gems he was looking for but when I pressed ok he said sorry or whoops looks like you don't have the gems I need. I've been trying for weeks now and I finally had what he was looking for. What happened?
Hi Busterboy,
I'm sorry you are having problems. The Doug game can be very confusing with display errors and lots of bugs. I have found it critical to keep a log of my gem count.

Where these three different gems? It is very confusing when there are two of the same type of gem.

This is an example of a trade that was a "whoops". Arte wanted 2 rare gems and 1 uncommon gem. I continued the trade. Then Arte checked what I had in my gem box.

You've got
1 Earth Emerald
1 Earth Emerald
2 Sea Stone

Arte should have said that he wanted 2 Earth Emeralds and 1 Sea Stone. This account had 1 Earth Emerald and 2 Sea Stones. This means there was NOT enough gems. Was this your problem? If not, I'd call Ganz.

AuntietoEW
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Old 07-04-2009, 10:24 AM   #6
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Default Re: Is Doug confused?

AuntietoEW might be right. Otherwise, it's probably a glitch.
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Old 07-06-2009, 11:03 AM   #7
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Default Re: Is Doug confused?

View Post Originally Posted by AuntietoEW
Hi Busterboy,
I'm sorry you are having problems. The Doug game can be very confusing with display errors and lots of bugs. I have found it critical to keep a log of my gem count.

Where these three different gems? It is very confusing when there are two of the same type of gem.

This is an example of a trade that was a "whoops". Arte wanted 2 rare gems and 1 uncommon gem. I continued the trade. Then Arte checked what I had in my gem box.

You've got
1 Earth Emerald
1 Earth Emerald
2 Sea Stone

Arte should have said that he wanted 2 Earth Emeralds and 1 Sea Stone. This account had 1 Earth Emerald and 2 Sea Stones. This means there was NOT enough gems. Was this your problem? If not, I'd call Ganz.

AuntietoEW

Thanks a lot AuntietoEW I think you are correct. I can't be for sure but I do remember him asking for to of the same and I must of only had one but it showed up twiice as one oh well I feel better about now and will pay closer attention from now on.
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Old 07-06-2009, 11:36 AM   #8
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Default Re: Is Doug confused?

I'm Still looking for him, i have almost 3 of every gem (minus two i still can't find ): ) and i check on the collector's room every hour, and he's not there!
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Old 07-06-2009, 11:47 AM   #9
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Default Re: Is Doug confused?

View Post Originally Posted by aquamarine44
I'm Still looking for him, i have almost 3 of every gem (minus two i still can't find ): ) and i check on the collector's room every hour, and he's not there!
I check this tread
http://www.webkinzinsider.com/forum/...index2439.html

It has saved me ALOT of time and frustration! Thanks to all that contribute!
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