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Old 03-01-2013, 12:39 AM   #1
Webkinz :)
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Default Closing of WW telephone lines?

Now if you can banned for a day or forever, calls do not go through. I wonder? If you want to discontinue gold (deluxe account with them) what do you do?
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Old 03-01-2013, 01:31 AM   #2
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Default Re: Closing of WW telephone lines?

Well I'm not sure if you mean discontinue early or your yearly subscription.
The estore handles deluxe and they take phone calls.
You can also manage your deluxe account from the estore.
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Old 03-01-2013, 03:21 AM   #3
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Default Re: Closing of WW telephone lines?

You can cancel the auto-renewal of deluxe on the estore website. Just go to your account history and find the transaction where you bought deluxe. Click on it and there will be an option in there to cancel it from renewing. I don't think you can cancel it early really. The time will just run out when it's over. Since there are no refunds on it.

If you have trouble doing this online you can still call. They do take calls for the estore and deluxe accounts is part of that.
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Old 03-06-2013, 03:50 PM   #4
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Default Re: Closing of WW telephone lines?

With a problem regarding the estore, you can still call their phone line. It is only the ww phone line that was shut down. You can, however, contact them by email.
If you want to cancel the subscription to a Deluxe membership, all you have to do is go into your estore account (As Lambchop has described above) and cancel the subscription. You can also cancel the subscription by the email they send you a few days prior to your renewal.
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