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Ganz Addresses New Zumbuddy & Signature Deer Issues


webkinz cheatsIf you've been having problems adding one of the new July Zumbuddies to your account, you're not alone.  Over the past couple days, we have been getting scattered reports of players getting stuck on the "Loading Pallete" when they try to access the Zumbuddy screen.  We've been tracking this problem in our Glitch Section, HERE.
 
Ganz made the following announcement @webkinz today:  We've found issues with the latest set of Zum Buddies...We'll be fixing these today.
 
Ganz has also announced that they will be correcting the online Signature Deer picture.  If you've adopted a new Signature Deer on your account, you've been seeing a picture of the regular Deer instead of the Signature Deer.  This image problem should be corrected soon.

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

first comment!! i don't like these glitches. like the pom pom kitty glitch. but mine got fixed!. poor :deer:

"First Comment" posts belong in the DCT, not here. --FIA

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Oh. I hope webkinz fix it very soon.
on the bright side u can think of what their room will be.
P.S. i have a room idea 4 webkinz.

1. Rare flooring and wall paper (any kind)
2. hot tub
3. some pictures
4. chairs, couches
5. bath tubs
this will make a spa
Now lets make a spa bathroom
get some toilets and room dividers, some sinks, mirror(s) and hand towels. Hope this helped with a spa idea!

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

I got one AND i was really mad but now i guess if they fix it i buy more and more webkinz

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

oh well on webkinz i saw the deer well i thought the glitch was fixed huh... oh well lets see

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Thanks for the update! I'm sure a lot of people who were having this problem are glad to see that it's being fixed

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

ooh, luky deer owners... they sorta get 2 pets....

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Thanks for the info. I was thinking about picking it up this weekend.

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Thanks for all the updates.Everyone have a great day and God bless.:abn::bt::clyde::el1::goo::husky:

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Oh good! I thought something was wrong with Rosey, my Sig. Deer, but at least now I know I'm not alone. Thanks WI! I hope its corrected soon.

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

well thats good that they've noticed and are on the problems !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
hope they get fixed soon for everybody!!!!!!!!!!

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Thank you for letting me know. I called Ganz this morning about my Signature deer and the rep said she was unaware of the problem. I am glad it will be fixed soon.

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

View Post Originally Posted by ChristmasCheer
Hate to break the subject train but does anyone else have a problem receiving a trophy in Mazin' Hamsters? I never got mine even though I completed the entire Fantastic First Flags thing.
i had the same thing happen but i logged out and back in and it was in my dock

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

What are we to do about the Zumbuddy that willl not load pallette?

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Ooh, new webkinz pets!

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

YAY!!!!!!!!!!!!!!!!!!!!

NEW WEBKINZ!!!

I AM SO EXCITED!!!

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Good! It doesn't harm me, but I am glad they are fixing these problems!

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

Aw that isnt so good! but hope everything works out!! that is kinda funny if your a signature deer and are imaged as a regular deer in the clubhouse and park but still very bad......

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

When is this getting fixed? We loaded our new Zum Friday and it still won't work. It gets stuck at loading palette and I have to log out. I also don't have its icon when I try to put it with a Webkinz.

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

I have a questions. I bought a signature deer but haven't activated it yet, because of the worry of this possible glitch. Has the problem been fixed? If not, can Ganz go into the accounts of people that are suffering from this glitch and fix the deer so it is the signature deer and not the regular deer?

Re: Ganz Addresses New Zumbuddy & Signature Deer Issues

What happened to addressing it today? It is now July 9th and the problem with the Zums hasn't been fixed. I bought 3 a week ago, loaded one and have waited with the other 2 because of the glitch. I am trying to call but just get a busy signal.

Has anyone else had any luck? Did they ever fix the deer?

I did get through on the number for an update. I was told not to put any other July Zums on until the glitch was fixed. They believe it will be fixed later on today, but it may be next week. I'm glad they are working on it.
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