Glitch Affects eStore "Piggy Plum Pie" Value Pack *UPDATE*
We have received a number of reports this morning of there being a problem with the "Piggy Plum Pie" Value Pack. This pack is supposed to contain all of the exclusive items from the Pig's POTM video, but it appears the programmers forgot to include one item. Players entering the pack's feature code are getting the Pig Paradise Lake, Piggy Plum Tree, and Farm Time Kitchen Clock, but not the Piggy Plum Pie.
As of the posting of this article, the Value Pack has been removed from the eStore. Hopefully the programmers are working on it to fix the problem. If you've already entered the feature code and you didn't get your Pie, you may need to contact Ganz to get your missing item. You can reach the Ganz eStore Support desk online HERE. Or you can contact them by phone 9am to 6pm Eastern Time, Monday through Friday, at 1-888-818-8770.
UPDATE (May 18th, 2010): Ganz released the following statement:
The issue concerning the Piggy Plum Pie Value Pack has been corrected and the item will be available for sale again at Ganz eStore starting Wednesday May 19, 2010.
Anyone who purchased the Piggy Plum Pie Value Pack this past Saturday May 16, 2010 will be emailed a separate Feature Code for their missing slice of pie in the next few days.
We apologize for any inconvenience this may have caused.
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