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Bullfrogs Causing Webkinz World Houses to Freeze *UPDATE*


Many Users have been reporting issues with their houses and gardens today. When players click to visit their room, the loading screen would become "frozen" with a message that reads "Loading Characters".
 
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Thanks to Webkinz Insider member Spendergast5 we can now report that Webkinz World is currently having problems with both sizes of Webkinz Bullfrogs and their images. Members are currently being advised not to use their Lil' kinz or Large Webkinz Bullfrog, or attempt to visit the room they are in with another pet until this glitch is fixed.  
 
At this point, other pets do not appear to be affected by this glitch and users are recommended to use another pet until this issue is resolved.
 
UPDATE (April 16th, 10:55am ET):  Ganz has posted the following announcement on Twitter:
 
@webkinz 
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The Bullfrog issue has been fixed. Bullfrog owners can get back into their rooms now.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Thanks for the advice! This has been happening to me to!!

FIRST POST!!!!!!

Re: Bullfrogs Causing Webkinz World Houses to Freeze

dats crazy 1st

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Uh oh! At least I don't have this one!

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Why the bullfrog? LOL. Thanks for sharing!

Re: Bullfrogs Causing Webkinz World Houses to Freeze

This stinks! (I don't own one though! XP)

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Thanks for the warning. I don't have a bullfrog.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

I am sorry for my Bullfrog friends.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Why the bullfrog, I wonder. I hope its fixed soon.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Surprising. I did not know that. Very good to know. Thanks for telling us.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

what in the what the bullfrog huh

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Gee... I'm kinda gald I don't have a bullfrog now! That's annoying for people who do, though...

- I didn't do it!

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Thanks for the wonderful heads up as always!!

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Well, that's odd that only one pet is affecting it...

Re: Bullfrogs Causing Webkinz World Houses to Freeze

What's the glitch???

Re: Bullfrogs Causing Webkinz World Houses to Freeze

How dare you bullfrogs! J/K I hope they fix it soon.
Suspects!

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Ya,,, Until it is one of your pets that is frozen I was just walking one of my pets around and came to the room that housed my bullfrogs both of them and I could not enter the room and I that it was me I am glad it is not just me.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

Well, this is strange, but this is happening on my account and my sister's account, and neither of us have a bullfrog.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

My daughter has several frogs, and she's designed a frog room for them. She couldn't get in the room yesterday or today. We thought it was because she had too many pets in the room, since it always happened when the screen said "loading characters". I sent a message to customer service. Thanks for letting us know it isn't just us.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

I have a family of bullfrogs (a dad, mom, 2 older siblings, 1 lil kinz baby) Poor family won't be able to get any attention. LOL I think it's funny that Bullfrogs are the only ones affected- and this is not the first time they have been singled out and had issues before.

Re: Bullfrogs Causing Webkinz World Houses to Freeze

How odd! Thanks for the news!
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