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Ganz Acknowledges Raffle Glitch, They're Working On It


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For the first time since the Vacation Island Party Raffles quit working, Ganz has publicly addressed the issue.  We now have official confirmation that they are aware of the problem and that they are trying to fix it.  Thank you to @PartyScout, a member of the Webkinz Insider community, for getting Ganz to respond on Twitter.  Remember, you can read all of the latest Webkinz-related Tweets right here on WI's front page, on the right side, near the bottom.
 
As most of you know, the Raffles in the Vacation Island Coral Cove used to have prizes.  Following a site maintenance in mid-August 2009, the system quit awarding those prizes.  The broken Raffles have been going on for seven months, with winners getting empty boxes.  As a result, the Flowing Palm Tree, Hibiscus Bush, Vacation Deck Chair, and Volcanic Rock are considered "not currently available" in Webkinz World.
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Hopefully the programmers at Ganz will be able to sort this out soon.  We know a number of players have been storing up their Vacation Island tickets, waiting for this glitch to be corrected to use them.  We are tracking the status of this glitch HERE in our Glitch Report section.

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

Finally GANZ has noticed! Thank goodness they are working on it!!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

I hope they fix it soon! Thanks for the update!!!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

YES FINALLY!
I bet my Brianna (clover puppy) will be excited to hear this!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

Thanks for letting us know

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

Yes! Do you think they'll give us prizes for our empty boxes?

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

That's good news, thanks FIA!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

I have been on vacation a few times, but never seen anything about a raffle. Would someone clue me in please!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

WTG GANZ! Now you address the issue? 7 1/2 months later? Thats just crazy. At this point, why acknowledge it at all. Its an insult to everyones intelligence.

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

Hooray! No more air boxes!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

FINALLY!!!!! Thank you @PartyScout for getting a response out of them, you rock!!!!

Let's hope they make quick work of it, I've got so Webbies that REALLY need a vacation!!!

Thanks for the update FIA

~peace~

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

This is the best news ever!!!
I nearly fell out of my chair.
I may get my late Christmas wish after all, lets just not hope it will be an early Christmas wish.
That is the only thing I wanted for Christmas '09!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

I know the Party scouts on the Vacation Party Tracking thread will be rejoicing - they have been so dedicated tracking and getting only air boxes!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

Sweet!! It's about time. I am so excited! I am all about new games and events like the st. patty's day stuff, but Ganz needs to also be aware of all the glitches. This was one of the big ones. Hopefully this recent stadium glitch is temporary. Props to Ganz for working on the vacation glitch!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

Yay!! can't wait till my webbies can go on vacation again!!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

View Post Originally Posted by Gwenda
Yes! Do you think they'll give us prizes for our empty boxes?
That would be great!!
Only my dock would freeze up from an overload!!!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

View Post Originally Posted by amyms
I have been on vacation a few times, but never seen anything about a raffle. Would someone clue me in please!

I will, When you go on vacation the hut is the vacation club house. Normally when it loads you see a palm tree dropping coconuts. If you found a room with a Party you will see balloons when it loading & about every 5 minutes there's a raffle and someone in the room wins a prize. It can be food or one of the rares.

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

Thanks Fia for the info. It sure took Ganz a long time to notice .

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

I'm glad they responded, but it seems to me like it is not on their list of priorities. They sure have been "working on it" a long time

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

YaaaaHOOOOOO !!!!

Re: Ganz Acknowledges Raffle Glitch, They're Working On It

All I can say is, "It's about time." I would really like to put this nicely, but there isn't a nice way to put it. It shouldn't take this long and a message to them on twitter for them to finally decide to say something.

I hope they do give prizes for the empty boxes.

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