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Webkinz Insider Members Discover New Persian Items *UPDATE*


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Over the past week we have been getting scattered reports from our members that they have been receiving Persian Theme Rare items as their extra adoption bonus gifts, but that these items haven't been showing up in their docks.  Thank you to Webkinz Insider members gamesareks and karybear for these pictures from their accounts of the "missing" Persian Theme Window and Persian Theme Bed.
 
gamesareks contacted Customer Service who told her that the Window was in her dock, but they couldn't explain why she wasn't able to view it.  The issue has been referred to their Tech Department and she is waiting on a return call.  Customer Service told karybear that there was no such thing as a Persian Theme Bed.  They were unable to help her during her initial phone call, but in response to a follow-up e-mail, they awarded her the Bed from the Aztec Theme as a replacement.  Other members who received these "empty" Persian gifts are waiting for return phone calls from Customer Service.
 
At this point we don't know if/when these new Persian Theme items will be arriving in Webkinz World.  As soon as that information is made available, we will bring it to you here.  To view all of the known items in the Persian Theme, and in the other Rare Themes, please visit the Webkinz Insider WIki, HERE.
 
UPDATE:  Thank you to gamesareks for sharing this picture with us of her new Persian Window.  It appeared in her dock following this morning's site maintenance:
 
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Re: Webkinz Insider Members Discover New Persian Items

LOL how funny. I just adopted my dinosaur but didn't get any persian. I hope they can fix this glitch! thanks for the heads up

Re: Webkinz Insider Members Discover New Persian Items

Pretty weird that the congrats banner says persian bed but yet Ganz claims there's no such thing.:abn::bt::cdee::easter:

Re: Webkinz Insider Members Discover New Persian Items

For any issues out of the norm or easy to fix, it is best to ask for the supervisor as they can do more things to help that the regular customer service reps. Just ask for the supervisor when you call. Sometimes you will have to wait for a call back but it is worth it to get real help.

Congrats to those winning Persian items!

Re: Webkinz Insider Members Discover New Persian Items

Thanks for the update... Wish we new what the window looked like.

Re: Webkinz Insider Members Discover New Persian Items

Congrats on your "invisible" items. Hopefully they will show up in your docks when they have the proper programming in place!

Re: Webkinz Insider Members Discover New Persian Items

I have encountered similar situations before... I mistakenly bought an "undefined" item in the Curio Shop, it took the Kinzcash but no item appeared in my dock. Later in the week when a new theme was introduced to the W Shop, an item from that theme appeared in my dock out of nowhere. I can only assume it was a programming issue... and once the item existed, my account knew what to give me.

Re: Webkinz Insider Members Discover New Persian Items

i have adoptec 5 pets and still i didnt get a bouns box thing. y?

Re: Webkinz Insider Members Discover New Persian Items

IM TELLING YOU, it is like a pebble in my shoe already with all the 'little inconvienences' and the delayed programing.............. cumulatively it really grates on the level of fun one has in ww if in the back of the mind there is the question 'will this really work?" whenever an action is attempted................ it just seems like its so hard to get the good prizes or it takes a long time to get them, and then with the glitches like this it kind of drains a lot of the enjoyment, it ends up being more glitches than glee................... oh well, thank you for the report so we will know what is going on if we adopt and get a persian item................. luckily i adopted two today and got no persian items............... how weird i am glad for not getting a rare item!

Re: Webkinz Insider Members Discover New Persian Items

I just recieved a persian themed pool as a bonus gift from my new pet and its not in my dock... how to i fix this problem???

Re: Webkinz Insider Members Discover New Persian Items

I didn't read any of the comments before writing this, but the last sentence was it wasn't clear when the persian line would be introduced. Well last week I purchased the persian tapestry topped side table. Not sure exactly about the name. I really hope that it's not going to take forever to get more pieces for our room designs.

Re: Webkinz Insider Members Discover New Persian Items

How could Ganz say that there is no Persian Theme Bed??

I went back to check the original article on the Webkinz Newz site and the bed was one of the items mentioned. This is the original quote...

"...from the pointed steeples that top the set's spectacular bed..."

So either Ganz doesn't train their people very well or they have announced a theme without even having all of the items in existence or they just do not want anyone to have it yet.

Reminds me of the recent incident in regards to the Sparkling Pegasus that was claimed to be available as an estore pet but now Ganz has changed their mind and it will not be available for sale.

Come on Ganz! Do you actually know what is going on??

Re: Webkinz Insider Members Discover New Persian Items

View Post Originally Posted by BASMAT
IM TELLING YOU, it is like a pebble in my shoe already with all the 'little inconvienences' and the delayed programing.............. cumulatively it really grates on the level of fun one has in ww if in the back of the mind there is the question 'will this really work?" whenever an action is attempted................ it just seems like its so hard to get the good prizes or it takes a long time to get them, and then with the glitches like this it kind of drains a lot of the enjoyment, it ends up being more glitches than glee...................
I agree Basmat, and at the risk of sounding like a grouch, this has totally ruined the fun for my family. Nothing ever works properly when GANZ initially rolls it out.... NOTHING. How long would you continue to frequent a store that constantly stocks broken merchandise but charges full price for everything they sell? Or else they intentionally fix items that work in the customers' favour IMMEDIATELY but other problems go on and on and on... I think they've made their priorities very clear. Maybe when GANZ cries their tears about net losses of 2 million dollars at the end of the year, they can go back and read posts like this one.

As for the Persian theme, when my family saw the first couple of items, we even felt a little bit excited about it. My kids said, "Wow, it's really pretty and would make a nice room... but how much you wanna bet there's going to be problems with it." They've learned from experience... now when we read the post about the two new items, we said amongst ourselves, "ehh- who cares. It will be at least another 4 months before we see any of this stuff work."

Re: Webkinz Insider Members Discover New Persian Items

They're probably going to make it (the bed) E-store like they did the captains chair from the space theme.Someone at Ganz is a little out of control. It's sad because they do so many fun things but they're ruining it with all this other garbage lately.

Re: Webkinz Insider Members Discover New Persian Items

what kind of items are they like what do they look like i can't find any pictures of them on line

Re: Webkinz Insider Members Discover New Persian Items

View Post Originally Posted by webkinzfan302
what kind of items are they like what do they look like i can't find any pictures of them on line

Click on the word HERE in the article and it will take you to the picture gallery

Re: Webkinz Insider Members Discover New Persian Items

A theme without a bed??? Now aint that some (insert your choice of word here)..............

and like the captains chair...I wont buy it in the estore either!!
It clearly shows that chair in the wshop picture of the theme so Im not buying it in the estore for $6 or whatever......

They want to introduce new items/themes but then to complete the set you gotta buy them at the estore.........NOT HAPPENING HERE!!! And if people dont stop buying them GANZ will continue to do so only they make more items for you to buy!!

I not so much downing the estore,I am deluxe (which I dont think I will renew when its time) and I have bought some things...but come on...dont make a theme..like the space theme for the wshop and the CHAIR and estore only item..THATS CRAZY!! Id rather the whole set been estore and I wouldnt have gotten any of it (not that I like the set that much anyways..lol)

Theyre going WAY overboard and will continue to do so as long as people are buying them.
Why cant people see this??!! And its not kids buying its adults!!

Re: Webkinz Insider Members Discover New Persian Items

My first reaction was to get upset about the no bed things too, but consdier the wording:

Ganz didn't say that the theme has no bed, they simply said that here was no item called that right? If the bed has another name, then that would be accurate, without meaning that the theme has no place for webkinz to sleep.

I think this is right. I just got up so I'm still a little stupid, forgive me hehe.

Re: Webkinz Insider Members Discover New Persian Items

I posted a screen shot on karybear's thread (link attached) from Webkinz Newz announcing the Persian theme and there is a bed described in the announcement.

Missing Persian Theme Items As Adoption Bonuses - Page 2

View Post Originally Posted by Gwenda
They're probably going to make it (the bed) E-store like they did the captains chair from the space theme.Someone at Ganz is a little out of control. It's sad because they do so many fun things but they're ruining it with all this other garbage lately.
Not sure but I think a similar captains chair was a trading card prize before it was sold at the eStore. I may have to check to image gallery here on WI to compare the two images.

just looked at the image gallery... the chairs are different.

Re: Webkinz Insider Members Discover New Persian Items

View Post Originally Posted by tammy1072
A theme without a bed??? Now aint that some (insert your choice of word here)..............

and like the captains chair...I wont buy it in the estore either!!
It clearly shows that chair in the wshop picture of the theme so Im not buying it in the estore for $6 or whatever......

They want to introduce new items/themes but then to complete the set you gotta buy them at the estore.........NOT HAPPENING HERE!!! And if people dont stop buying them GANZ will continue to do so only they make more items for you to buy!!

I not so much downing the estore,I am deluxe (which I dont think I will renew when its time) and I have bought some things...but come on...dont make a theme..like the space theme for the wshop and the CHAIR and estore only item..THATS CRAZY!! Id rather the whole set been estore and I wouldnt have gotten any of it (not that I like the set that much anyways..lol)

Theyre going WAY overboard and will continue to do so as long as people are buying them.
Why cant people see this??!! And its not kids buying its adults!!
I agree with you 100%!! A theme should either be wshop, curio rare only, or estore - No mixing! Trying to push their EStore sales by getting people to collect all the other pieces to a wshop or rare theme only to make the final grand piece EStore only is a bunch of bologna!! I would not buy it on principle! There are many kids who's parents will NOT spend real $$money$$ on a virtual item (that is not even a pet) and they will NEVER be able to complete the set despite all their hard work collecting the other pieces. Besides, to me and many people I know, it's the trade-abilty of an item that makes it fun and worth having in the 1st place, so making it EStore destroys that option. I know this is still just speculation at this point but Ganz had been in a pattern of trying the hardest to disappoint fans lately it seems, so I hope that someone talks some sense into whoever is making this string of bad decisions lately; because I have heard a lot of talk lately from people strongly wanting to just walking way from webkinz and not throw any more money into it until at least until they get their head put on straight. They clearly are NOT listening to their fan base! They hit on a gold mine here, selling items that don't even exist to people for absurd amount of money! They should be very happy about that and not let excessive greed ruin the entire thing. Just MHO.


Re: Webkinz Insider Members Discover New Persian Items

oh what luck on st pattys!! that theme is so gorgeous
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