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Some Webkinz World Players Have Problems Claiming Pot of Gold


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If you've found all six Jelly Coins on your account, but you keep getting logged out when you try to claim your Pot of Gold, you're not alone.  We have been getting scattered reports of this happening to our members for the past couple of days.  Thankfully, Webkinz Insider member blessedx5 has come up with a solution that seems to be working:
 
"Ok, I have continued to work at this and finally got my pot of gold. Here is what I had to do though.  When the message pops up saying you will be logged out, Don't click it! Instead I clicked the log out button in the top corner (the regular log out).When it asks if you are sure you want to log out, select cancel.  At this point I tried to go someplace else (like to the arcade) my account then became stuck on loading. I closed the whole window/page. Then I started over and when I logged back in the pot of gold was in my dock."
 
Other members have reported success after following blessedx5's instructions, so if you are having problems on your account, give it a try.  

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

Thanks Blessed for finding a solution

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

This happened on 2 of our 5 accounts, but I got the pot of gold on both. I did click the log out that pops up but when you go back in, the pot of gold is in your dock.

I was thinking this was kind of on purpose, as a quick patch fix by ganz, because of all the reports of people getting extra kinz cash. On one of our 5 accounts we could get extra cash but only until we logged out and then it stopped.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

This happened to me. I clicked the "Unlock" button, and it said I had to log out. I did click the "OK" button, though, and then logged back in. My gold was in my dock.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

At least you can still get the pot of gold.....how infuriating would it be if you didn't get it? Thanks for figuring this out!!

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

Well then it's a good thing i did'nt get my pot of gold yet!!ill wait untill there is an update of this glitch being fixed to claim ym prize!!!Thanks fia!1

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

I agree with Webkinzmomof4 that Ganz set it up to log us out when we clicked unlock in order to fix the glitch of the pot of gold giving out as much kinzcash as you could click for!

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

GANZ did that on purpose because before you could keep opening the pot of gold and get unlimited kinzcash!!

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

I have 2 accounts and my 3 kids have an account each, my first pot of gold worked fine, and i got my money with the pot of gold, but 4 accounts got the log out thing, we still got the pot of gold but no money at all

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

Thank you for passing this along.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

I got the pot of gold but NONE of our accounts got any kinzcash that you are supposed to get. The pop up that tellls you how much KC you get , did not come up either. The pot of gold is nice, but our accounts did not get any kinzcash which ranged from 230 to 499 on our other accounts. Also Blessedx5 method works to keep you in the arcade, but I was not able to load my room or go back to the clubhouse after I followed that adv ice.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

I just got the last coin on my dd's account, when I clicked okay for the coin, the pot of gold appeared in her dock. I did not unlock the pot (leaving it for her to do). Hopefully the programming will be fixed so she can enjoy the unlocking graphics!

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

*shakes off the front page shock* An unexpected honor for sure though. Thank you, I was just trying to help.


The reports seem to be different for different people. Even though it is locking up,some people are getting the pot of gold when they log back in (just in their docks). This was not the case for me and some others.

I agree that that Ganz most likely did this to fix a different glitch. However they created another one. So far I don't think I have heard of anyone with the getting logged out problem actually getting their kc too. It is such a pain to even get the pot of gold and I guess it is too much to wish for to get the kc too. lol

Just happy we are finding ways to actually get those pots of gold for our accounts.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

We finished my DD's account first. She got the pot of gold and KC's.

I finished mine and got the error message but did get the pot of gold in the dock.

My DS's account still needs two more coins. Hoping to finish it off today for him and let him open it.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

Sheesh can't GANZ do anything right? So they can't figure out how to program properly to prevent a select number of people being able to repeatedly click on the prize for additional cash, and in return they just break it completely so everybody has trouble receiving the prize they worked all week for.

That's not very good site management... but hey, with their track record, why raise expectations now? Funny how the only thing that always seems to work is their credit card processing gateway on the eStore.

I guess we should just be happy that GANZ is honoring half their promise and at least we can claim the pot of gold.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

I've tried many times to unlock the pot of gold, from three different computers. Nothing works, not even the "trick" that was discovered. Does anyone know if Ganz will fix this, or am I just out of luck?
Thanks,
d

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

oh goodness
i only have one yet lol
thanks for the info

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

I got the pot of gold, but no kc . I hope Ganz fixes this soon.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

DO NOT CLICK UNLOCK! The Pot of Gold automatically goes into your dock when you recieve your sixth jelly coin. It will be under Furniture. Check BEFORE you click Unlock.

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

when that happened I clicked the log out, but when I logged back in the pot was waiting for my in my dock

Re: Some Webkinz World Players Have Problems Claiming Pot of Gold

View Post Originally Posted by wabbitslayer77
I have 2 accounts and my 3 kids have an account each, my first pot of gold worked fine, and i got my money with the pot of gold, but 4 accounts got the log out thing, we still got the pot of gold but no money at all
SAME HERE ! i wanted some money : (
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