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Deluxe Members Unable to Play Prize Klaw


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It's been happening on and off for nearly two months now.  Players trying to play the Prize Klaw are told that they've already had their turn.  Today, it happened for Deluxe members trying to play the Prize Klaw at 8pm Kinz Time.
 
So, for those of you experiencing this problem, know that you are not alone.  We're tracking this glitch, and other Webkinz World Glitches, in our Glitch section, HERE.  Hopefully the programmers at Ganz will get this sorted out for future events.
 
UPDATE (8:15am, Tuesday):  According to our members with Asian accounts, the Prize Klaw still isn't working.  Players trying to do the 10pm activity for January 26th are once again getting the message that they've already had their turn.
 
UPDATE (10:05pm, Tuesday):  The Prize Klaw is working for American accounts!

Re: Deluxe Members Unable to Do Prize Klaw Event

Thanks for letting us know, FIA.

Re: Deluxe Members Unable to Play Prize Klaw

Ugh, I wish that they would stop making WW so glitchy!!!

Re: Deluxe Members Unable to Play Prize Klaw

Hmmm, I'm not Deluxe, so yay. But oh well. Ganz'll fix it soon.

Re: Deluxe Members Unable to Play Prize Klaw

They should fix the glitches! Most of the time when I try to go to the Trading Room it gets stuck!

Re: Deluxe Members Unable to Play Prize Klaw

View Post Originally Posted by CalleyCo
Ugh, I wish that they would stop making WW so glitchy!!!
Calley, they aren't TRYING to make it glitchy. They make changes to one thing, accidently causing another problem they don't know about. Just be patient.

Re: Deluxe Members Unable to Play Prize Klaw

I guess I'm thinking about how things worked when I was in the computer business. We tested things before we put in a change, and part of the testing was to make sure that nothing else was broken by the change. Ganz should have enough money to be able to do that.

Re: Deluxe Members Unable to Play Prize Klaw

that's weird

Re: Deluxe Members Unable to Play Prize Klaw

Honestly ganz this is very disapointing! it was one of the best daily games.

Re: Deluxe Members Unable to Play Prize Klaw

I hope it gets resolved quicker than the missing Vacation Raffle prize glitch ... fingers crossed!

The trend I notice is "In with the New, Don't fix the Old ... ". As ArtChic says, very disappointing.

Re: Deluxe Members Unable to Play Prize Klaw

WellI'm glad to hear it's not just me having this problem lately. I am also glad Ganz is aware and on it.

Re: Deluxe Members Unable to Play Prize Klaw

That happened the last time I tried to use the Prize Klaw. It said I already had a turn. It stinks.

Re: Deluxe Members Unable to Play Prize Klaw

Every time something like this happens, I think of a phrase I coined a few months back " Ganz Happens "

Thanks for the info FIA.[thumb up]

Re: Deluxe Members Unable to Play Prize Klaw

I called Ganz about this a few days ago. The lady told me "They are aware of this issue and are trying to fix it"

Re: Deluxe Members Unable to Play Prize Klaw

Hopefully this will get resolved soon! I was looking forward to doing this today for me!

Re: Deluxe Members Unable to Play Prize Klaw

I'm sorry others are having a problem too but I'm glad it's not just me! Thanks for the info FIA.

Re: Deluxe Members Unable to Play Prize Klaw

This has happened to me so often that I only got to play the Prize Klaw once. I hope Ganz fixes this glitch soon.

Re: Deluxe Members Unable to Play Prize Klaw

Just wondering if Ganz was trying to make adjustments to this activity..really bummed that it was not available..and I was for 8 accounts...hope this one is fixed soon!! Thanks for the notice!!

Re: Deluxe Members Unable to Play Prize Klaw

Thanks Fia I hope they fix this soon.

Re: Deluxe Members Unable to Play Prize Klaw

Wow did everybody have trouble with the claw? Me and my bf had no problem all i got Was a teddy bear and markers .

Re: Deluxe Members Unable to Play Prize Klaw

hurry ganz!

thanks for the info!
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