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Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

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webkinz cheats
 
We are still getting reports in the forum from members having trouble seeing some of the new items that were added to Webkinz World.  They can't see the new Kid's Theme in the wShop, they can't see the new Kid's Theme for sale in the Curio Shop (they're getting "undefined" boxes), they couldn't see the new Enchanted Dreams Bed for sale in the Curio Shop (another "undefined" box), and they can't see the Caring Valley Mint Chocolate they get when they click on a floating leaf.
 
The reason players have this problem is because their internet browsers are holding on to the "old" programing that was in place before the system update.  The solution is to clear the internet browser's cache (aka. Temporary Internet Files) which will force the browser to look for the "new" programming. After this is done, all of the changes and the new items should become immediately visible. If you are having problems with your account, give it a shot. 
 

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Thanks for reminding us FIA

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I just got my first Caring Valley Mint a second ago, and it worked fine - never 'updated my cache' - never had the need to. Thanks anyways for the update!

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by WEBKINZBOY2008
I just got my first Caring Valley Mint a second ago, and it worked fine - never 'updated my cache' - never had the need to. Thanks anyways for the update!
Most systems update automatically.

Congrats on getting your chocolate.

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Thanks for the important reminder, links & info

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I was wondering why the caring valley leaves were flying by! Thanks

I know it has nothing to do with the cache but I didn't see the messages so I needed to clear my cache anyway.

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I bought some of those items in curio shop and after I cleared it, the items still don't show up. And the old kids theme and the christmas theme is avalible on my computer.:bdog::gr:

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I cleared my cache and guess what? Still none. And I'm worried: It says on the 'temporary files' thing, 'copies of webpages, images, and media that are saved for faster viewing.' Does that mean it's gonna get rid of some of my files on my computer? Becuase if so, I'm gonna be REALLY, REALLY mad. I'm not very computer-knowing so does anybody know why it's still not showing up?

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

UPDATE/ After I did this the christmas theme comes up but I can't buy it. The Old kids theme comes up and I am able to buy it. My caring valley leaf and UO don't come I bought another UO to test it charged me but I did not get my item

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by i'm unique:)
I cleared my cache and guess what? Still none. And I'm worried: It says on the 'temporary files' thing, 'copies of webpages, images, and media that are saved for faster viewing.' Does that mean it's gonna get rid of some of my files on my computer? Becuase if so, I'm gonna be REALLY, REALLY mad. I'm not very computer-knowing so does anybody know why it's still not showing up?
It is going to get rid of some of the files on your computer, but you don't need to worry about losing anything. The very next time you log on to the sites that put the files on your computer, you'll get the files back again.

That's what'll happen with Webkinz World. Once you get rid of the old programming (by clearing your cache), your computer will be forced to look for the new programming. That's what'll get the items to show up.

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by laurenbay5
UPDATE/ After I did this the christmas theme comes up but I can't buy it. The Old kids theme comes up and I am able to buy it. My caring valley leaf and UO don't come I bought another UO to test it charged me but I did not get my item
You still need to clear the temporary internet files off of your computer. Your system is still looking at the old programming. As soon as you do that, the items will show up in your dock.

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

i have all the problems that were mentioned...not getting the mint, not being able to see the rare bed at arte's today and I did everything that was said to do and still cold notor should I say, can not see. Cleared my cashe, re-booted, installed new adobe...and nothing????????

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Sorry, but I'm wondering if this is NOT just a matter of clearing the cache. I do that regularly. On three of my family's accounts, the new Kids Theme, the mints, and the new bed have shown up right from the start. On one of our other accounts, the old kids theme shows up and an undefined blank box for the bed. All these accounts are using the same computer and the cache is cleared.

I'm wondering if perhaps Ganz did not update all of the servers...?

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I've tried all those things too...and still no luck. I'm assuming the problem is with Ganz, and not our computers!

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

Linus,

Are you using the same browser to look at all of the accounts? You need to clear the Temporary Internet Files on the each browser you use. It is possible to have the old files on one browser and the new files on another browser.

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by Grammywhammy
I've tried all those things too...and still no luck. I'm assuming the problem is with Ganz, and not our computers!
What Internet Browser are you using? Each program has a different set of instructions for clearing the Temporary Internet Files.

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by lexnmom
i have all the problems that were mentioned...not getting the mint, not being able to see the rare bed at arte's today and I did everything that was said to do and still cold notor should I say, can not see. Cleared my cashe, re-booted, installed new adobe...and nothing????????
Rebooting and installing a new adobe shouldn't have any affect.

What internet browser are you using?

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I cleared my cache before and it doesnt work for me so theres nothing you can do but wait

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

I cleared my laptop cache twice and I still do not get the new items. Same problem with my desk top...cleared cache but no new items.

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

One only account only, clearing the cache does nothing in either Internet Explorer or Firefox. That account can't see the new kids theme, the mints, or the new bed.
On the other three accounts, we see all the updates perfectly fine on either IE or Firefox. That's why I think this is a Ganz problem, not justa matter of clearing the cache

Re: Can't See the Webkinz World Updates? Don't Forget to Clear Your Cache!

View Post Originally Posted by Linus
One only account only, clearing the cache does nothing in either Internet Explorer or Firefox. That account can't see the new kids theme, the mints, or the new bed.
On the other three accounts, we see all the updates perfectly fine on either IE or Firefox. That's why I think this is a Ganz problem, not justa matter of clearing the cache
What server is the problem account on?

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