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Topaz Terrier Item Graphics Disappear from Webkinz World


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UPDATE (Saturday Morning):  This glitch has been fixed!
 
Following Thursday's site maintenance, here on Webkinz Insider we started getting reports from Topaz Terrier owners that they were getting locked out of certain rooms in their Webkinz houses, particularly bathrooms.  Other Topaz Terrier owners were reporting that when they tried to place their pet's PSIs in rooms, they were getting blue boxes where the items should be.  And, members adopting new Topaz Terriers were finding blank spaces in their docks where their gifts should be.  Thank you to msbirdyskids21 and to Ergoiam for the pictures.
 
The reason for these problems is that the graphics for the Topaz Terrier Gift Box, Topaz Package Box (all pets with multi-item PSIs have two boxes, one is inside of the other), Topaz Sink, and Topaz Toilet are missing from Webkinz World.  As soon as Ganz re-loads those images into the system, these glitchs should be fixed.  In the mean-time, if you have a Topaz Gift on your account, you can still open it (just drag the empty space into your room).  If you have a Topaz Sink or Toilet on your account, for now, do not place either item in your room.
 
This glitch has been verified and added to WI's Official Webkinz World Glitch Report, HERE.

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

I hope they fix this soon...

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Webkinz really neads to improve their site. Bad things are always happening. It doesnt bother me but it frustrates little kids. Website that are getting more popular(club penguin) never seem to have problems. Step up to the plate Webkinz!

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Oh cool, boxes are WAY better than PSIs. Ha ha JK!

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

I'm not to concerned...It's just a toilet...LOL

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Oooooooooo, the myyysssterious blue box!

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

View Post Originally Posted by Fairmaidenbmt
I'm not too concerned...It's just a toilet...LOL

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

This is strange... First with the Peppermint Puppy's item... Now the Topaz' items?

Ganz... Can you pleasw hurry up the process of fixing glitches Just a suggestion

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

View Post Originally Posted by Fairmaidenbmt
I'm not to concerned...It's just a toilet...LOL
Yes, that's true, but I cannot load the room mine is in and two pets are stuck in there. I do not understand how Ganz manages to break so many things every time they make a change. They need a test department and quality control. But my pets will just have to stay asleep until Ganz fixes this and I hope it does not take as long as the candy cane seeds did.

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Sorry to hear that, Topaz Terrier owners. But that's what you should expect when you buy something at the eStore. Trust me, its happened before, with my sister's Emerald Lab, Patrick. The day it came out, she bought one and adopted it, but was logged out. The pet and items were still there, but it was her seventh pet and she didn't get the room. If I had known about WI then, I would have brought it up. Still, these Birthstone pets come with a load of problems, I know that much.

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

View Post Originally Posted by Fairmaidenbmt
I'm not to concerned...It's just a toilet...LOL
LOL!!!

Sigh... another one of Ganz's famous glitches. I hope this gets fixed soon! Poor Topaz Terrier owners...

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Ok. I hope they fix that soonly! Luckily I don't have a chance at buying one Thank yopu for a heads up!

~Kylie

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

Oh yuck. This glitch will probably be like the Peppermint Puppy PSI glitch-it'll take forever to get fixed. My Peppermint Puppy PSI just got fixed a few days ago, after 6 weeks of a box. I hope Ganz is more efficient with this one.

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

that happen to my candy cane seeds to!

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

View Post Originally Posted by 310webkinz
Sorry to hear that, Topaz Terrier owners. But that's what you should expect when you buy something at the eStore. Trust me, its happened before, with my sister's Emerald Lab, Patrick. The day it came out, she bought one and adopted it, but was logged out. The pet and items were still there, but it was her seventh pet and she didn't get the room. If I had known about WI then, I would have brought it up. Still, these Birthstone pets come with a load of problems, I know that much.
I have a lot of estore pets and have never had trouble with any of them before and I have all the birthstone pets. I don't know of any other problems with them. And the item I got with the topaz pup was fine until Ganz put in a change.

I do not know of any other problems with the birthstone pets. The peppermint pup is not an estore pet but its PSI had just as much of a problem. I am not sure where your generalization is coming from.

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

MINE TOO ! ! IT BLANK IN MY DOCK ! ! I HOPE IT'S FIXED SOON!


PS,EPSACILY THE KINZVILLE PARK UPDATES

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

sorry topaz terrier owners that must stink

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

This is very sad

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

View Post Originally Posted by 310webkinz
Sorry to hear that, Topaz Terrier owners. But that's what you should expect when you buy something at the eStore. Trust me, its happened before, with my sister's Emerald Lab, Patrick. The day it came out, she bought one and adopted it, but was logged out. The pet and items were still there, but it was her seventh pet and she didn't get the room. If I had known about WI then, I would have brought it up. Still, these Birthstone pets come with a load of problems, I know that much.
View Post Originally Posted by marnabear
I have a lot of estore pets and have never had trouble with any of them before and I have all the birthstone pets. I don't know of any other problems with them. And the item I got with the topaz pup was fine until Ganz put in a change.

I do not know of any other problems with the birthstone pets. The peppermint pup is not an estore pet but its PSI had just as much of a problem. I am not sure where your generalization is coming from.
I have all of the gemstone pets and have not had any problems either. I also have all of the other eStore pets and none of those pets have had problems.

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

That's strange, things are getting wrong with our docks and our items! I think it might be fixed now, or perhaps tomorrow.

Re: Topaz Terrier Item Graphics Disappear from Webkinz World

See the topaz terrier is bad luck. Its ugly, the pet doesn't match its name, The PSI is stu[id, and the glitches are worse.
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