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Webkinz World Glitch Prevents Members from Logging On


Webkinz World Currently UnavailableStarting just after Noon, Eastern Time on Sunday, July 26th, Webkinz World started experiencing major problems.  Since that time, no one has been able to log on to Webkinz World.  We understand that this is frustrating, but hopefully the programmers at Ganz are hard at work on the problem and Webkinz World will be back up soon.  In the mean-time, come on in to Webkinz Insider and have some fun.

UPDATE (Justin): It also appears that the glitch is more widespread than initially suspected.  Attempting to access Webkinz Newz gives a white page with the following error: "Not found (error to origin)".  This is pure speculation on my part, but with both Webkinz World and Webkinz Newz down, it appears that the reason for the downtime is that neither webserver can reach the shared database cluster.
 
UPDATE 2: Webkinz Newz has recovered. Webkinz World will hopefully be back up shortly!
 
UPDATE:  Webkinz World is Back Up!

Re: Webkinz World Glitch Prevents Members from Logging On

Thanks for the update FIA! I was just about to try to log on but I might a while now. Hopefully this will get fixed soon!

Re: Webkinz World Glitch Prevents Members from Logging On

Tahnks for the update FIA!

Re: Webkinz World Glitch Prevents Members from Logging On

I wonder what's going on inside ebkinz....What a HUGE glitch!

robinbin777 gn:

Re: Webkinz World Glitch Prevents Members from Logging On

Ya. I hate this!

Re: Webkinz World Glitch Prevents Members from Logging On

So disappointing.... today is my day off and I love to spend time on . Hope they fix the glitch soon!!!!!

Re: Webkinz World Glitch Prevents Members from Logging On

Ah, so that's why it won't work. Thanks for letting us know, FIA!

Re: Webkinz World Glitch Prevents Members from Logging On

thanks for letting us know...but i hate it when this stuff happens. they need to work a little harder to make sure webkinz world is always working.

Re: Webkinz World Glitch Prevents Members from Logging On

Thanks for the update!!!

Re: Webkinz World Glitch Prevents Members from Logging On

I hope it helps to clarify some misconceptions about how WW works- without pointing fingers or being mean.


WW is a Game- NOT an Open forum like facebook - there is a huge difference, not everyone on facebook is doing the same exact thing on the same page/spot/game at the same exact time... unlike on WW 90% are doing the same thing @ the same time in the same area/page/activities

Ever see the verizon commercial when the guy dumps out the sprinkles and well you just imagine all those sprinkles are WW users and WW mainframe is the 1 scoop of icecream

So, No this one is not their fault it is a Mainframe Server, not an glitch. (like the main one that feeds all the other smaller servers)

I know we are all frustrated-- --
Our family has more then $3000.00 in real cash tied up in Webkinz & more then 300 pets so I feel your pain. NOT Everything is Ganz/WW fault but after a few years on WW you'll Learn the differences between a glitch & major problem

Good luck at being Patient

Re: Webkinz World Glitch Prevents Members from Logging On

i hope webkinz will let us log in this evening!!!!!!!!!!!!!!

Re: Webkinz World Glitch Prevents Members from Logging On

OK, at least I know it was a glitch and not my computer! I'm so glad it will be fixed (hopefully)! I would not be happy if it were my computer. Also, my friend tried to log on too, but also couldn't. I thought it could have been our computers. Go !

Re: Webkinz World Glitch Prevents Members from Logging On

So THAT'S what's happening! My cousin and I both tried to get on Webkinz on different computers and they both weren't working! Thanks for the imformation!

Re: Webkinz World Glitch Prevents Members from Logging On

View Post Originally Posted by robinbin777
I wonder what's going on inside ebkinz....What a HUGE glitch!

robinbin777 gn:
View Post Originally Posted by summerr:]
thanks for letting us know...but i hate it when this stuff happens. they need to work a little harder to make sure webkinz world is always working.
View Post Originally Posted by a3doglife
I hope it helps to clarify some misconceptions about how WW works- without pointing fingers or being mean.


WW is a Game- NOT an Open forum like facebook - there is a huge difference, not everyone on facebook is doing the same exact thing on the same page/spot/game at the same exact time... unlike on WW 90% are doing the same thing @ the same time in the same area/page/activities

Ever see the verizon commercial when the guy dumps out the sprinkles and well you just imagine all those sprinkles are WW users and WW mainframe is the 1 scoop of icecream

So, No this one is not their fault it is a Mainframe Server, not an glitch. (like the main one that feeds all the other smaller servers)

I know we are all frustrated-- --
Our family has more then $3000.00 in real cash tied up in Webkinz & more then 300 pets so I feel your pain. NOT Everything is Ganz/WW fault but after a few years on WW you'll Learn the differences between a glitch & major problem

Good luck at being Patient
View Post Originally Posted by nhillier
So disappointing.... today is my day off and I love to spend time on . Hope they fix the glitch soon!!!!!
View Post Originally Posted by Emma8432
Ya. I hate this!

Re: Webkinz World Glitch Prevents Members from Logging On

It is frustrating, but I can guarantee you that there is a whole team of people scrambling trying to get it fixed. This is their job, so I'll be Webkinz headquarters looks like a stirred ant bed right now!

Re: Webkinz World Glitch Prevents Members from Logging On

Yeah...been trying all morning. Out another Day of Fun due to their system..do these people even work on the weekends? So, there goes our Rare Items listed, our chances of catching a Zacky Plush...seems like every new event, there is something wrong with servers and Ganz. It's becoming "second nature" and I don't expect anything any more. This has been going on since Last Halloween....but, what can we do? Oh well.

Re: Webkinz World Glitch Prevents Members from Logging On

As Always A great Big Thank You... I now know It is not just my computer.

Re: Webkinz World Glitch Prevents Members from Logging On

Same here! I need to feed my pets

Poor Paris!

Re: Webkinz World Glitch Prevents Members from Logging On

I wondered what happened... I had earned about 1,200 kc on quizzy's and it just stopped working

Re: Webkinz World Glitch Prevents Members from Logging On

Good, I thought it was just me, not fair during the wacky celebration!!

Re: Webkinz World Glitch Prevents Members from Logging On

I see it as the glass being half FULL, &..am HOPING maybe they will give us an extra day of the event??? (this is just wishful thinking on my end, but-wouldn't it be sweet??!!)

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