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Update on Clubhouse "Virus Warning"


We brought you news earlier this week that many of our members were reporting that they were getting a virus warning when they attempted to enter the Clubhouse (see story HERE).  Today we are pleased to report that whatever was causing some anti-virus programs to pop up with this warning appears to have been fixed.  Although there still has not been any official word from Ganz on this matter, members who had been blocked from entering the Clubhouse by their anti-virus programs are no longer having a problem.  At this point we still don't know exactly what was causing the "virus warning" on some systems, but based on the reports we are getting from our members, it looks like it is safe to visit the Clubhouse. 

Re: Update on Clubhouse "Virus Warning"

That's great to hear! Thanks FIA!

Re: Update on Clubhouse "Virus Warning"

Thanks for the update, I never had any issues, but fore all whom did glad that your not having issues again.

Re: Update on Clubhouse "Virus Warning"

Thank you for the update! I was not sure about this glitch so my kids and I stayed away from the clubhouse for a while. Very glad to know that it has been fixed. Thank you so much for sharing the information.

Re: Update on Clubhouse "Virus Warning"

Yes, it is safe again (aside from what goes on IN the clubhouse, LOL) But thankfully now it is OK to go there

Thank you to the Customer Service Agent that took it seriously

Re: Update on Clubhouse "Virus Warning"

yes. i got in just fine.

Re: Update on Clubhouse "Virus Warning"

I'm shocked that the anti-virus responding report has only started worknig now. I have gotten over 100 viruses and tracking softwares from Webkinz.com, Webkinzestore.com, and thekinzvillenewz.com. I'm very disspointed, becuase Ganz has told us that nothing bad will happen to our computers from playing on it. I'm going to see if this problom is still going on and will report back. Thanks for alarming us

Re: Update on Clubhouse "Virus Warning"

this is not good every one loves the club house and now a virus!!
ill go check it out for my self and ill leave a new comment

there is nothing werong with the clubhouse

Re: Update on Clubhouse "Virus Warning"

its bad that there are so many glitches in

Re: Update on Clubhouse "Virus Warning"

I have been hoping that someone would submit something about when I got the problem on my own webkinz account.

Re: Update on Clubhouse "Virus Warning"

well my laptop still says that! when i want to go to clubhouse i got ot turn of my kaspersky too go on and turn it back on we i am done! so am i like the only one? :el1:Roxi,Emma,:cs:Tucker,May!

View Post Originally Posted by unltdhamsterluv
well my laptop still says that! when i want to go to clubhouse i got ot turn of my kaspersky too go on and turn it back on we i am done! so am i like the only one? :el1:Roxi,Emma,:cs:Tucker,May!
sorry about the typos i really got to learn to proof read!!!!

Re: Update on Clubhouse "Virus Warning"

View Post Originally Posted by unltdhamsterluv
well my laptop still says that! when i want to go to clubhouse i got ot turn of my kaspersky too go on and turn it back on we i am done! so am i like the only one? :el1:Roxi,Emma,:cs:Tucker,May!

sorry about the typos i really got to learn to proof read!!!!
You should not be shutting off your anti-virus.. that is not safe at all to do while on the internet...

Re: Update on Clubhouse "Virus Warning"

ganz really needs to fix all these glitches and viruses cuz its gettin anoyin.

Re: Update on Clubhouse "Virus Warning"

I was just able to get back on my computer after it took me a couple of days to remove a virus I actually got from the webkinz clubhouse. I ignored my virus software's warning, and went in anyway thinking I go to that website all the time, and got a virus called boot sec riot evil in return. It shut down my internal hard drive.

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