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Caring Valley Glitch Affects May's "Flowering Fringe" Trees


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Here at Webkinz Insider we have been receiving wide-spread reports of problems with the programming for the Caring Valley trees.  As you may remember, in addition to a Caring Valley furniture item, players who enter a Caring Valley code on their account get four "saplings" to plant in the Caring Valley.  After planting the saplings, they get one special tree that they can customize and then place in their Webkinz' yards.  (Click HERE for pictures of "April's Fairy Forest Tree".)  However, something seems to be wrong with May's "Flowering Fringe Tree".  Players are discovering that  if they place this tree in their yard, the tree immediately becomes stuck.
 
Webkinz Insider member THREEAMIGOS spoke with a Customer Service Representative at Ganz this morning.  The Rep said that Ganz was flooded with calls on Friday about this problem and that the programmers are working on fixing things.  The Rep removed the tree from the yard, returned it to the dock, and advised THREEAMIGOS to wait two weeks before attempting to put the tree in her yard again.
 
Anyone who has Caring Valley saplings that they were planning to plant for May is advised to wait until this issue has been resolved.  Remember, it's the month in which you plant your saplings that determines the type of tree you get.  Saplings planted in May will get a "Flowering Fringe Tree".  Saplings planted in June will get a "Magic Maple". 

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

Thank you FIA! And I'm glad to see you're back to this signature picture...it's always been my favorite!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

Thanks for letting us know. I am glad that I haven't entered a caring valley code yet for this month.

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

It is not when you enter the code, It is when you plant those 4 virtual saplings in the forest- you will get that tree in that month...

I had the 2 codes already entered in April and got 8 virtual sapling to plant. I planted 4 in April with gave me the one in the dock & the other 4 in May, because when I opened the sapling in my dock on May 1st, I saw I was getting still April's choices, then I went to see what happens when I planted what I had left in the caring valley and that when I saw that I would get a new Sapling different than the one I already had.


I made my tree and it is the one I designed because I did not like the print on the tree middle, But it is stuck in my yard.


Click the image to open in full size.

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

View Post Originally Posted by dpac5
It is not when you enter the code, It is when you plant those 4 virtual saplings in the forest- you will get that tree in that month...

I had the 2 codes already entered in April and got 8 virtual sapling to plant. I planted 4 in April with gave me the one in the dock & the other 4 in May, because when I opened the sapling in my dock on May 1st, I saw I was getting still April's choices, then I went to see what happens when I planted what I had left in the caring valley and that when I saw that I would get a new Sapling different than the one I already had.


I made my tree and it is the one I designed because I did not like the print on the tree middle, But it is stuck in my yard.


Click the image to open in full size.
Your tree is beautiful! I am glad you didn't get the "default" tree (whatever that looked like). I am sorry your tree is stuck in your yard. Hopefully Ganz will be working on all the glitches and you will be able to move it soon (if you want to).

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

these are so cool!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

This is an ANNOYING glitch, but such a BEAUTIFUL tree!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

I LOVE THE WAY YOUR TREE LOOKES IN YOUR YARD ! SORRY IT IS STUCK !i BET YOU HAVE A BEATIFULL HOUSE . GOOD LUCK

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

That happened to me, but not with the same item. I got a trophy from Cow Cash and i put it in my trophy room now I can't pick it up!!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

My daughter and I also have tree's stuck in our room's. We put them in treetop rooms and now we can't move them. I sent the form in to Ganz and hope they get the glitch fixed soon.

Your yard looks beautiful by the way.

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

When i tried to costomize mine and put it in my room, the changes weren't saved.

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

Oh that is soo cute! I want one!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

WOW that tree is gorgeous! I want to get the May Caring Valley Pet now! Recently a lot of my items have been getting stuck in rooms, like I can't move them. I hope they fix this for everything, not just the trees.

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

Thank you, I thought it was just me!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

Thats a bummer. they should make sure there is nothing wrong with the product before they sell it <3

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

That tree is SO pretty! i want one!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

I am so glad to read about this glitch, so when the time comes I know to wait until the end of the month to put this tree in my garden. Thanks for the heads up!!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

WARNING! The glitch may affect more than just planting the tree! When I went to design my tree, the red flowers at the base were always present no matter which option I chose for base or trunk. However, when you look at the "combination of all of the options" pictured in the Webkinz Newz, you can see a picnic blanket and a japanese garden lantern that never appear as options when designing the tree. This may just be happening to me and a few people I know, but I would advise all to WAIT TO EVEN DESIGN YOUR TREE until this glitch is fixed. I hope this is helpful.

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

Oh that stinks!!!!!!! i want a Caring Valley but if there are problems like this then why
get it if i do get one i so wont get may's maybe june's cause a magic plant sounds really cool!!!

View Post Originally Posted by ButterflyFlower
WOW that tree is gorgeous! I want to get the May Caring Valley Pet now! Recently a lot of my items have been getting stuck in rooms, like I can't move them. I hope they fix this for everything, not just the trees.
that is what happend to me except three chairs got stuck in my pups room
Daphne's Room brown dog
And in my kicthen that i was making with the new city stlying them i dragged a lamp in there
and now ti will no move!!!! same thing same lamp in another room my porcupines room named Sarah
and iam getting sick og this but the chairs in Daphne's Room moved two days afterwards!!1

please do somthing!!!!!!!!!!

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

Well. I filled out the I have something stuck form on Friday and by Monday morning Ganz removed my stuck tree, but the one now in my dock is NOT the one I designed. I called, they were very nice and answered immediately, but the rep said there was nothing they could do about the messed up design. I would really like to get the tree again and start over so I could design the one I wanted.

Re: Caring Valley Glitch Affects May's "Flowering Fringe" Trees

awww that is soooo pretty!
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