No May Gifts or May eStore Points Yet for April Deluxe Accounts
This weekend the Webkinz Insider forum has been flooded with posts from members who signed up for a Webkinz Deluxe Membership at the Ganz eStore in April but who have not yet received their prizes or eStore points for the month of May. On Friday we learned that the prizes and points were programmed to be awarded on the monthly anniversary of signing up for the Deluxe Membership (click here for article), not on the first of the month, as most had expected.
However, many of our members who signed up for a Deluxe Membership did so on the first day the memberships were available, April 2nd, and they have not received their gifts either. So, for those of you who are wondering about your gifts, don't worry, you are not alone. Hopefully the programmers at Ganz will be able to sort all of this out when they get back to work on Monday.
NOTE: We have received reports from a handful of members who signed up for a Deluxe Membership in the last couple days of April who received the May gift box (with the Racing Jacket) instead of the April gift box (with the Racing Helmet). It appears the programmers still have some "debugging" to do with the Deluxe Membership program.
UPDATE (Monday Morning): We have started receiving reports of the May eStore points, but not Gifts, being added to some Deluxe Memberships.
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- mom of 2 teens