Surprise Saturday at the Webkinz eStore, March 28th *UPDATE*

The following "extra" items are for sale at the Webkinz eStore for Surprise Saturday, March 28th: 

• Webkinz:  Phoenix
• Exclusives:  Sparkling Tiara, Zingoz Tree, Circus Popcorn Bed, Museum Dinosaur
• Charm Codes:  Gorilla, Wacky Zingoz

 The Sparkling Tiara is a new item.

UPDATE:  We are receiving reports from members who are having problems placing orders at the eStore.  The order process seems to be getting locked up right at the point where the eStore presents the Feature Code to the customer.  Instead of getting a code, customers are getting the word "processing".  If you are having a problem with your eStore order, you can contact eStore Customer Service on this page:  https://www.webkinzestore.com/csform

As of 8:30am EST we have not had a single report of a successful order.  Hopefully the programmers will correct this glitch soon.

UPDATE 2: Many members have also noted that when you attempt to use the contact form on the eStore Customer Service page, you get a "connection failed" message.  We are advising members to hold off on their eStore purchases at this time until we receive confirmation that purchases are again working at the eStore.

UPDATE 3:  Shortly after 1:30pm EST we started getting reports from members who were able to place orders at the eStore AND get their feature codes.  It appears that the eStore programming has been corrected.