Webkinz Insider was contacted by the Webkinz Creative Director this evening regarding the recent problems players have been having with the Curio Shop. According to him "The logging-in-and-out randomness was a bug, not intended. It should be fixed now. Regular members will see the same 12 every time, and the Deluxe bonus items will only be available to Deluxe members."
As of the 10pm KT rare this evening (Wednesday) on American accounts, we were still getting reports from members that Arte was telling them they had "come at the right time" for a rare, but there was no rare in the Curio Shop. Some were able to get the Egyptian Vase to show up after logging out of Webkinz World and back in again, but many were not. Hopefully the Creative Director's statement means that the programming has been fixed, and we will see the results after this evening's maintenance.
At this point, we are not certain how, when we ask Arte for the rare time, he will let us know what rare items will be available to everyone, and what rare items will only be available on Deluxe accounts. We will continue working on this mystery and will bring you the latest information as it becomes available.
UPDATE (Thursday morning): We are hearing from our members that the "bug" has not been fixed. Members with Asian accounts are reporting that Thursday's 12pm, 4pm, and 10pm rares showed up in the "Regular" section for some players and in the "Deluxe" section for other players. Logging in and out is still getting the items to move around. And, even if you have a regular account that doesn't show a Rare item, Arte is still saying he has a Rare item for sale.
Thank you to WI member theacate for these pictures of Thursday's 10pm rare on her accounts.