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November Webkinz Pug HM105
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Glitch News

Topaz Terrier Item Graphics Disappear from Webkinz World

      
 
UPDATE (Saturday Morning):  This glitch has been fixed!
 
Following Thursday's site maintenance, here on Webkinz Insider we started getting reports from Topaz Terrier owners that they were getting locked out of certain rooms in their Webkinz houses, particularly bathrooms.  Other Topaz Terrier owners were reporting that when they tried to place their pet's PSIs in rooms, they were getting blue boxes where the items should be.  And, members adopting new Topaz Terriers were finding blank spaces in their docks where their gifts should be.  Thank you to msbirdyskids21 and to Ergoiam for the pictures.
 
The reason for these problems is that the graphics for the Topaz Terrier Gift Box, Topaz Package Box (all pets with multi-item PSIs have two boxes, one is inside of the other), Topaz Sink, and Topaz Toilet are missing from Webkinz World.  As soon as Ganz re-loads those images into the system, these glitchs should be fixed.  In the mean-time, if you have a Topaz Gift on your account, you can still open it (just drag the empty space into your room).  If you have a Topaz Sink or Toilet on your account, for now, do not place either item in your room.
 
This glitch has been verified and added to WI's Official Webkinz World Glitch Report, HERE.

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Witch's Brew Soda Graphics Disappear from Webkinz World Accounts

 
We are receiving reports from members of our forum that there is a problem with the Witch's Brew Sodas they received from the Halloween gifts last month.  For some reason, the graphic for the Sodas has disappeared, leaving empty spaces in docks.  The Sodas are still there, they just can't be seen.
 
 
 
UPDATE:  This glitch has been corrected.  The official glitch report has been updated.

Uncarved Hallowen Pumpkins Can Now Be Carved!

If you received a Trick or Treat Pumpkin in Webkinz World, but didn't get a chance to "carve" it before the end of the day on November 1st, this news is for you.  As of this morning, Ganz has added the programming back in that will allow you to pick your pumpkin's face.  Remember, your pumpkin can only be carved once, so pick carefully.  
 
Need help picking your pumpkin's face?  Check out WI's "Pumpkin Picker" tool HERE.  

Haunted Refrigerator Disappears from W-Shop Early

Halloween is near, and it is almost time for the seasonal Halloween items to be removed from the W-Shop, so, if you have some last-minute holiday shopping to do, now is the time.  Unfortunately, if you didn't pick up all of the Haunted Refrigerators that you needed, you may be out of luck.  It appears that one item has been removed from the W-Shop a few days early.  The descriptions for all of the Halloween seasonal items, including the Haunted Refrigerator, say that they will be "available until Nov. 1."
 
UPDATE:  Thank you to WI member Dash for letting us know that the Haunted Refrigerator will be for sale in the Curio Shop on Friday night (Saturday morning) at Midnight KT for 518 KC.  This may be the final chance of the season for players to purchase this item.
 
It also looks like the Modern TV has disappeared as well. WI will keep you updated on the status of that item.
 
 

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Green Dwarf outfit missing

Several WI members have reported that their Green Dwarf costumes are missing. 
 
There are blank spaces in their docks, and pets who were wearing these costumes do not appear with the costume on.  Some accounts are affected by this glitch and some accounts are not. The glitch has been added to our Webkinz World glitch report and we are assuming that it will be fixed quickly, as it was created with today's system update.
 
 

Ganz Updates Powder Blue Skirt Graphic~ Updated

 
Thank you to WI member yaniella for pointing out that the graphic for the Powder Blue Skirt in Webkinz World has been changed.  As you may remember, when this skirt was added to Webkinz World last month, it was accidentally given the exact same graphic as the Light Denim Skirt (shown on the left).  A day later Ganz announced that they would be update the skirt soon with a new graphic (shown in the middle).  As of today, the Powder Blue Skirt now looks like the graphic on the far right.  At this point we don't know why Ganz chose to not use the graphic they showed in the Webkinz Newz story.
 
update: The image at the Kinzstyle Outlet still shows the last image, but the pets are actually wearing the center image. Thanks to DwarfHamster101 for the picture

Members Confused on the Member of the Day

Members on the forum are confused by the latest member of the day...
 
As most of you know, the "Mutt" is the pet on Webkinz Demo accounts.  Demo accounts are available to people living outside of the United States and Canada, and are valid for less than 24 hours per trial.  At this point we are not certain why a player with just a Demo Account was selected as member of the day.  We don't know if this account was awarded the super rare "Member of the Day Trophy."

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Caring Valley Enchanted Tree Error in Webkinz Newspaper

 
We have been getting a lot of reports today from members who are noticing a error in the Webkinz World newspaper.  The story says that the Haunted Hickory is the Enchanted Tree for November.  The Haunted Hickory is actually the tree for October.  At this point, we do not know the name of November's tree.
 
If you have a Caring Valley code to enter for this month, and you want to get the Haunted Hickory, you can go ahead and enter your code.  Despite the error in the newspaper, our members are reporting that the Haunted Hickory design process is working perfectly and that the trees look great!  Remember, it's the month in which you enter your code and plant your saplings that determines which tree you get, not the plushie the tag comes from.

Deluxe Curio Shop Not Working *UPDATE*

This afternoon's Rare scheduled for 3 PM KT had Asian players checking what the Rare was.  On Regular accounts all items appeared, but in Deluxe accounts the Curio Shop is empty like this.
 
 
Just the other day, there was no Rare for Deluxe Members, and today no items appearing in the Curio Shop.  We hope Arte's Curio Shop will be fixed for Deluxe Members soon.
 
UPDATE:  Curio Shop has been fixed in all time zones.  Thank you Ganz!

WW Accounts Expire Despite Being "Deluxe" *UPDATE*

 
UPDATE:  As of Saturday afternoon, this glitch appears to have been fixed.  We are getting reports that members who found their accounts expired this morning are now able to log on.  Thank you to Ganz for taking care of this major problem so quickly!
 
As many of you know, one of the features of having a Deluxe Membership in Webkinz World is that it is not necessary to adopt a new Webkinz pet to extend the expiration date of an account.  In the "Full List of Deluxe Benefits" Ganz states "Account won't expire while Deluxe account active".
 
Unfortunately, there appears to be a glitch with this feature.  This morning, we have received a number of reports from our members that accounts with Deluxe memberships have expired suddenly, and without warning, despite having several months left on their subscription.  Players affected by this glitch are logging on to participate in today's Fall Fest and other events and are being met with a message that their accounts have expired and that they will need to adopt a new pet to continue playing.
 
It appears that this glitch only affects accounts that have a Deluxe Membership and have not adopted a new Webkinz in the past twelve months.  Hopefully Ganz will resolve this problem soon.

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