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Webkinz Players Wonder About Cotton Candy Closet Glitch - *UPDATED*


 
Over the past week, many of our members here on Webkinz Insider have been asking about the Cotton Candy Closet, the Pet Specific Item for the Cotton Candy Puppy.  As many of you are discovering, there is a glitch affecting this item.  Players who adopt the Cotton Candy Puppy are being awarded the item shown above.  
 
As you can see, it has the name "Cotton Candy Closet" but it has the picture of the Cedar Toy Trunk, which is supposed to be the Sleepy Woodland Dragon's PSI.  Thank you to WI member stargumdrop1 for this picture from her account.
 
Several of you have placed calls to Ganz Customer Service about this issue.  Hopefully their programmers can sort the glitch out soon and match the proper item up with the proper pet.
 
UPDATE (12/29/11 @ 1:00pm EST): Webkinz Newz has posted the following update: 
 According to Webkinz Newz, "Nafaria has intercepted the Sleepy Woodland Dragons on their flight to Webkinz World and has stolen all of their precious Cedar Toy Trunks!"  GANZ is aware of the issue and hopes to have the problem resolved by January 4th, and things put back into their proper places. 

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

I wish I had that chest! It is really cool! I know it is a glitch but still! I would rether have that!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

Interesting, thanks for the info.

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

I just want to let everyone know that I called Ganz back, since they never called me back and they told me the following information: "We will only be fixing this glitch in the New Year until we have the official release of the Cotton Candy Puppy. The Cotton Candy Closet will be added to your dock." The lady that my mom talked to also said that she doesn't know if the other item will be removed or not (Sleepy Woodland Dragon PSI).

Vicky <3

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

hopefully they can fix this soon!!!!!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

alot of glitchs in ww lately

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

Merry Glitch-mass?
Anyway, I hope this gets fixed soon...

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

When I called Ganz they said the item won't be fixed until January 4. Ugh! I hate waiting!!!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

what would webkinz be without a glitch!!!!

i hope they let those who got the other chest, keep it!!!!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

hmmm . . . i wonder why that's happening. If anyone who has it doesn't want it friend me (noodlelover5) and send it to me!!! JK. but really friend me!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

yup another glitch. at least it's not that bad of a gitch

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

I just bought 1 of these adorable cotton candy puppies, But i think i may wait till further notice to adopt it.. I differently don't wanna get stuck with the wrong psi!
Or i could adopt it and just wait to open it's gift box? wonder if that could work to =D

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

I bought one of these webkinz, thought it would be cool to have a January pet in December. Though i am not sure if i should adopt it though, maybe i could and they would change the psi in the soon future..or maybe i could adopt it and just wait till January 5th to open it's gift box? Any suggestions?

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

That is a weird glitch...

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

Hopefully this glitch will clear up soon.

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

Wow . . .thanks for telling us!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

Hmmm, that's weird. I hope they fix that soon!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

I adopted the cotton candy puppy before I read this! This is a true glitch! So everyone be aware!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

This is from Webkinz Newz

THIS JUST IN!
Nafaria is up to no good again in Webkinz World!
Nafaria has intercepted the Sleepy Woodland Dragons on their flight to Webkinz World and has stolen all of their precious Cedar Toy Trunks!
Alyssa tried to stop Nafaria, but she couldn’t get there before she gave them to all of the Cotton Candy Puppies! This means that all of the Cotton Candy Puppies are receiving the Sleepy Woodland Dragons’ favorite Cedar Toy Trunks instead of their Cotton Candy Closets!

There’s a lot of ground to cover, but Alyssa has sent out all of her fairies to fix it right away and she promises that order will be restored by January 4th, just as the Woodland Dragons are touching down in Webkinz World! Alyssa and her fairies will put everything back in its right place!

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

OOoooO, thank you so much for the head's up, JeanneD
That means that we will be seeing the new Woodland Dragon will be here on the 4th of January!!
That Nafaria, she sure likes to stir up trouble in

Re: Webkinz Players Wonder About Cotton Candy Closet Glitch

That's an odd glitch. I hope it gets fixed soon!
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