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Webkinz Players Unable to Log on to Webkinz *UPDATE*


webkinz cheatsShortly before 5pm Eastern Time today, reports started coming in to Webkinz Insider that players were having problems logging on to Webkinz World, the Webkinz Newz, and the Ganz eStore.  It appears that all three sites are currently down for all players.  Hopefully the programmers at Ganz will have everything sorted out soon.
 
UPDATE (Aug 9, 5:45pm, ET):  Moments ago Ganz released the following announcement, "Our server host has had a major power failure. Currently bringing them back up. Could take an hour or more. We appreciate your patience."
 
UPDATE (Aug 10, 12:15am, ET): Ganz has released a new statement, "Please note: Webkinz has the most servers and the most precious data. It will take the longest to get back up. No sleep for us tonight."
 
UPDATE (Aug 10, 1:45am, ET):  Some players are now reporting being able to log on to Webkinz World, but with mixed results. The Webkinz Newz site is now back up.

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz

Wow, what a weird time for this to start happening. Maybe they are doing maintenance a day early.

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

Thanks for the front page update, FIA!

I hope things are fixed soon so everyone can get back to playing in WW!!

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

I just hope it's fixed before 7 so we don't miss the bonus Spree roll.

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

i just got back from a small trip out i had to make, and now i guess i won't be going to ww to do some stuff i wanted to do.

but i CAN chat here...............and that in itself is a BIG PLUS!!!

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

Oh no! Going to check now.

EDIT- hmm Webkinz log in page won't even load right for me!

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

hope its fixed soon, i haven't caught my floating van yet today.

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

Thank you so much, I was trying google chrome and internet explorer but neither would work! Now I know its not just me or my internet connection

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

I knew something was up. I dont want to miss those spree rolls though ;(

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

ugh that stinks!

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

It says on the front page that WW and Webkinz Newz might not be back up for another hour. They had a major power failure. Geeze.

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

yah that kind of happened to me the front page of webkinz came

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

View Post Originally Posted by therealmtbmd
hope its fixed soon, i haven't caught my floating van yet today.
oops just checked. they aren't floating today haha my mistake

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

Maybe Ganz should do the maintenance today too so they won't have to do it tomorrow.

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

Thanks for the update

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

Thanx FIA for the latest update about this problem.

Ande I thought it was just me having the log-in problem. I hope it's fixed by 7 for the free Spree Roll & 8 for the wShop coupon. I wish there was a free Spree Roll every day. It's really not that big of a deal.

suzee

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

Thanks so much for setting things straight. I thought something was wrong on my end. Love Webkinz Insider!
All the Best,
DebDybs

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

i thought my computer was acting up i was waiting for webkinz insider i guess it's for the new them excited

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

View Post Originally Posted by suzee
Thanx FIA for the latest update about this problem.

Ande I thought it was just me having the log-in problem. I hope it's fixed by 7 for the free Spree Roll & 8 for the wShop coupon. I wish there was a free Spree Roll every day. It's really not that big of a deal.

suzee
Don't worry if you miss the spree roll. Since webkinz is down the spree roll is also down so you won't miss it technically.

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

So that's why it wasn't working... Thanks for the info

Re: Webkinz Players Unable to Log on to Webkinz World or Webkinz Newz *UPDATE*

oh woops i meant " theme"
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