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Players Unable to View Any Videos on Webkinz Newz Site


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It appears that the glitch affecting the movie trailer in the Judy Moody room of the Clubhouse has spread to the Webkinz Newz site.  Players clicking on the Pet of the Month and other Fun videos are able to view the 30 second commercials that lead into the videos, but they are unable to view the videos themselves.  Just like with the movie trailer, the little circle spins and the system appears to be trying to load the file, but the video never starts.  
 
We are tracking this problem in the Glitch Report section of our forum.
 
UPDATE:  Ganz has issued the following statement:
 

Much of our video content is currently unavailable. We are investigating and will get those videos back up as soon as possible so you can continue to participate in the Judy Moody promotion in Webkinz World, as well as the Video Challenges on Webkinz Newz. We apologize for the inconvenience.

UPDATE (June 4):  The videos are now working.

Re: Players Unable to View Any Videos on Webkinz Newz Site

That Stinks and weird too.

Re: Players Unable to View Any Videos on Webkinz Newz Site

That happens to me too

Re: Players Unable to View Any Videos on Webkinz Newz Site

Uh oh...this is bad news!

Re: Players Unable to View Any Videos on Webkinz Newz Site

Also, the characters from Peek-a-newz aren't showing up.

Re: Players Unable to View Any Videos on Webkinz Newz Site

Aw thats no fun!
Seems like all the videos in WW and WKN are unavailable!!

Re: Players Unable to View Any Videos on Webkinz Newz Site

Wow, what is going on with the videos? I wouldn't have noitced this, so thanks for the info again, FIA!

Re: Players Unable to View Any Videos on Webkinz Newz Site

Me too!

Re: Players Unable to View Any Videos on Webkinz Newz Site

Oh good so I'm not the only one this has happened too. Not that the glitch is good but it's no fun when it's only you.

Re: Players Unable to View Any Videos on Webkinz Newz Site

Since its Friday this means they wont do anyt thing until Monday, and even at that it takes them half the week. I cant load my room and havent been able to for 2 days. it makes me upset that there is no one to call until monday. my whole garden will be dead and I have over 140 plants

Re: Players Unable to View Any Videos on Webkinz Newz Site

So it appears that the glitch is occuring whenever there's a video.

Re: Players Unable to View Any Videos on Webkinz Newz Site

I can't get the newz site at all. It keeps trying to load the Judy Moody website first thing, and apparently it can't do that and can't do anything else until it does that. So all I have to look at is the banner on top with the Judy Moody rollercoaster looping. *sigh*

Hooray, after trying and trying, it finally loaded. There is a Peek A Newz going on, to find Plumpy and get either Plumpy's Chair, or Plumpy's Desk. I'll try!

And the Bonus Spree Roll Ad is on now, also.

Oh, man, all the pages have gone basic style- white pages with the text purple and blue and images scattered randomly. This does not bode well for finding Plumpy. I don't think popups work when style sheets are dysfunctional.

Re: Players Unable to View Any Videos on Webkinz Newz Site

I've been looking for help on the giltch thread for three days.

The problem for us is BEYOND video areas and has spread to ALL of our accounts not functioning at ALL. And we have the POTM and can't even get on long enough to do a daily activity. We try Jumbleberry, and never get our berries. We try to go to the Employment Office, and can't load the job options. We try to go to our room to tend a graden, and get 'please wait'ed before we finish tending. We try to go to the arcade and get frozen before the STOP SIGN challenges begin on Spree. Even our logout carnivals are glitching & freezing up.. ALL since we started trying the Judy Moody thing on June 1st... We are also having problems on WKN - with 'server errors' and blank slots where they shouldn't be.....

Three days and we can't even get our 'daily kinz care' to register on most accounts - it freezes before we get credit for logging in & clicking 'Love my Webkinz'. . .

Calls to Ganz have yielded no support, and we are seriously ticked off....

Banks & all our L'il Kinz...

Re: Players Unable to View Any Videos on Webkinz Newz Site

I noticed this yesterday with the videos but thought it was just something with my cache or computer. I tried early this morning and the videos still are not working correctly. I am glad this was posted because it relieves my thoughts on something being wrong on my end.

Hoping it gets fixed soon.
Have a good Saturday everyone.

Re: Players Unable to View Any Videos on Webkinz Newz Site

Another glitch..there have been so many

Re: Players Unable to View Any Videos on Webkinz Newz Site

Ganz has just posted an announcement about this in Webkinz Newz:

Much of our video content is currently unavailable. We are investigating and will get those videos back up as soon as possible so you can continue to participate in the Judy Moody promotion in Webkinz World, as well as the Video Challenges on Webkinz Newz. We apologize for the inconvenience.

Re: Players Unable to View Any Videos on Webkinz Newz Site

Oh. No wonder I was unable to see the videos. I'm glad its not just me. I hope this gets fixed soon. I tried to see the miss kitty video when that happened.

Re: Players Unable to View Any Videos on Webkinz Newz Site

Webkinz Newz has issued an announcement stating that they are looking into this and will remedy it as soon as possible.

Re: Players Unable to View Any Videos on Webkinz Newz Site

Noo! not webkinznewz too!

Re: Players Unable to View Any Videos on Webkinz Newz Site

The Judy Moody video is back up and running in the clubhouse! I just watched it and won a lime green dresser! I haven't checked the fun videos on the Webkinz Newz site though!

Re: Players Unable to View Any Videos on Webkinz Newz Site

View Post Originally Posted by littlejohnw
The Judy Moody video is back up and running in the clubhouse!
Yes! This! I last checked not ten minutes ago, too. Yay.
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