Ms. Birdy Returns to the Clubhouse for Christmas Countdown 2011 *UPDATE*
Ms. Birdy has returned to Webkinz World, and to the delight of players everywhere, she is super easy to find! Instead of wandering around the Clubhouse, jumping from room to room, she stays put in the Santakinz Room, and she is there all day long. To collect your prize, just go to the Santakinz Room and click on her.
Remember, in order to collect all of Ms. Birdy's prizes, you need to click on her once a day for the next twelve days. If you miss a day, you can't go back and get that prize, unless you spend points at the Ganz eStore. To learn more about the Countdown to Christmas 2011, please visit the Webkinz Insider WIki.
Players who have Deluxe accounts but who have not adopted a new Webkinz in the past twelve months can't participate. When they click on Ms. Birdy a message pops up saying they are not allowed to get a gift. Since Deluxe accounts are supposed to have full access to Webkinz World, this appears to be a glitch.
Several of our members with Asian accounts discovered the glitch early on Tuesday, and they were able to get in contact with Ganz Customer Service to report the problem. Although there has not been any official word from Ganz, the word from several customer service representatives is that the programmers are looking into the problem and they hope it will be corrected soon.
UPDATE: The glitch has been fixed! Now, if you have a Deluxe account that has not adopted a pet in the past 12 months, you can get gifts from Ms. Birdy. If you missed out on the gift from day one due to this glitch, please contact Ganz to let them know. Reports from our members are that the Customer Service Reps are giving players 2000 eStore points so that the players can purchase the missing gift. To contact Ganz, please click HERE.
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