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Ganz is Working on August Deluxe Gift Box Glitch *UPDATE*


Originally Submitted by FIA on Mon, 08/01/2011 - 11:28am, ET.
 
webkinz cheatsIf you have a Deluxe account and you haven't yet received your August Gift Box, you are not alone.  Based on reports we have received here in the forum, it appears that none of the boxes have been delivered yet.  A short time ago Ganz made the following announcement:
 
We're looking into the issue now.
We'll update you as soon as possible.
 
Hopefully the programmers at Ganz will have everything sorted out soon.  
 
Want to know more about the different prizes that can be earned by Deluxe members, including pictures of all of the monthly clothing prizes?  Check out the Webkinz Insider WIki, HERE.
 
UPDATE (Monday, 12:45pm, ET):  Ganz just released the following statement:
 
The issue with Deluxe Gift boxes has now been resolved.
If U logged in earlier 2day & didn't receive your gift,
U will receive them 2morrow.
 
UPDATE (Tuesday, 12:40pm, ET):  Ganz released a new statement regarding this glitch:
 
Hey friends, happy Tuesday!
FYI- The Deluxe member giftbox issue has now been resolved.
Pls let us know if you still haven't received it.
 
For information on how to contact Ganz, check out the Webkinz Insider WIki's main page.

Re: Ganz is Working on August Deluxe Gift Box Glitch

That's really weird!

Re: Ganz is Working on August Deluxe Gift Box Glitch

That's interesting. I haven't even logged in yet, and there s still a problem.

Re: Ganz is Working on August Deluxe Gift Box Glitch

yay! i thought i wouldn't get the deluxe gift.

Re: Ganz is Working on August Deluxe Gift Box Glitch

Thank you for this info FIA!!!
This is a lesson in patience for us all! We really shouldn't complain (too loud) because last month a lot of us received 2 for one Deluxe gifts.

Maybe they are sticking in a few Academy TUTOR Coupons in mine?!

I know I will be practicing patience . . . today!

Re: Ganz is Working on August Deluxe Gift Box Glitch

And -- there's no question for the day in Quizzy's Corner or questions on the August calendar.

Maybe we're skipping August this year. I'd like to; it's supposed to be 109 here today. OUCH.

Re: Ganz is Working on August Deluxe Gift Box Glitch

They just said they are aware of the deluxe gift box problem and it didn't get put in early enough. She said it won't be fixed today because it is a Canadian holiday and that they should be in the docks tomorrow.
They are going to fix Quizzy's too, she thinks.

Re: Ganz is Working on August Deluxe Gift Box Glitch

thanks for the info

Re: Ganz is Working on August Deluxe Gift Box Glitch

Hopefully they will be in our docks soon.

Re: Ganz is Working on August Deluxe Gift Box Glitch

Do you think they'll give the one monthers a gift box?

Re: Ganz is Working on August Deluxe Gift Box Glitch

View Post Originally Posted by grammiedkinz
They just said they are aware of the deluxe gift box problem and it didn't get put in early enough. She said it won't be fixed today because it is a Canadian holiday and that they should be in the docks tomorrow.
They are going to fix Quizzy's too, she thinks.
Thank you for the info. grammiedkinz. Now I won't be checking and re-checking my dock all day looking to see if the gift box is here.

Re: Ganz is Working on August Deluxe Gift Box Glitch

thanks for the info I looked on here to see if anyone else didn't get theres hope they get it fixed soon...

Re: Ganz is Working on August Deluxe Gift Box Glitch

The webkinz facebook page says it is now fixed but if you logged in earlier and didn't get it then you will get yours tomorrow.

Re: Ganz is Working on August Deluxe Gift Box Glitch

There was another glitch this morning with Quizzy's daily and calendar. Instead of questions, it said "undefined". Hope they get this fixed also.



Re: Ganz is Working on August Deluxe Gift Box Glitch

I called and talked to a Ganz Rep. She told me that the Deluxe Gift Box will be sent out tomorrow. Others glithes are Quizzie's question and the survey in Webkinz Newz is not reloading. Hope this information is helpful.

The Deluxe Gift is a Bubble Blowing Hat.

Re: Ganz is Working on August Deluxe Gift Box Glitch

As of this minute there are no deluxe gift boxes on our accounts.

Re: Ganz is Working on August Deluxe Gift Box Glitch

oh my goodness i went on webkinz didn't find my box and came straight here!!
i love you guys !!!!!!!!!!!you are always so helpful thank you

Re: Ganz is Working on August Deluxe Gift Box Glitch *UPDATE*

Well when I brought it to their attention that 2 of my accounts that had not been logged into yet today also did not have the boxes I was told it looks like I have to wait until tomorrow. Duh..

Has anyone actually got their box yet? Because they are saying it is fixed and they are not working on it any longer.

Re: Ganz is Working on August Deluxe Gift Box Glitch *UPDATE*

I still haven't gotten mine.

Re: Ganz is Working on August Deluxe Gift Box Glitch *UPDATE*

I still don't have my box even after the update. I exited and logged back in twice! No box

Re: Ganz is Working on August Deluxe Gift Box Glitch *UPDATE*

nothing yet - but i bet real soon!
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