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Glitch Affects Atlantiles, Players Can't Get Past Level Eight


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Since "Atlantiles" debuted in the Webkinz World Arcade on Wednesday, we have been getting reports from our members that there seems to be a problem with the game.  Players are telling us that the game keeps locking up and going to a blue screen, eventually booting them out of Webkinz World.  Their High Scores are not recorded, and the KinzCash is not awarded.  Thank you to Webkinz Insider member monkeecj for this picture from his account.
 
By comparing the reports, we now know that this happens to every player who is able to complete Level Eight in the game.  So far, no one has been able to make it on to Level Nine.  Many are suspecting that the Trophy, or perhaps a Badge, for the game is supposed to be awarded at this point, but there is a problem in the programming that is preventing the game from moving forward.  Whatever the problem is, hopefully the programmers at Ganz will sort it out soon.  

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Oh no! Good thing I haven't gotten that far yet!

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

thank youuu! this totally happened to me. i had a solid blue screen.. at level 8 i had over 300 kinzcash.. i was like omgg. it was the most epic of gaming on webkinz i have ever done.

i wish they would award it to us now after the glitch is fixed.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Sigh....... at least most members can even play

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

That happened to me too. I was like yay!!...what the.....ah man....

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

A lot of the time, I've been getting a blue screen before the game even loads. I hadn't been keeping track of whether I'm awarded the kinz cash. It's a lot of fun, though, and I hope they fix those glitches soon.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

This happen to me as well. Very frustrating. I'm not lucky enough to get this far in a game very often.
Called Webkinz NOT VERY HELPFUL.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

i cant play- every time i try to play it it just goes straight to the blue screen. it helps to click on the ads to get out of it, though.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Thanks for the tip on getting out by clicking the ads; I've been xing out and logging back in....very time consuming. It is a fun game though, when I can get it to load. Good luck to all.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Well be happy you can even play it. Because my still won't even load up the game. It still a blue screen, where I have to exit out all the way.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Hopefully they well fix this glitch soon!

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Wow! I'm glad I am not the only one! I made it past level 8 tonight, and I was robbed of all that Kinzcash! ARGH! Hopefully, they get it fixed soon.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Thank you! I thought it was just me! Level 8 and then nothing!

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

So glad to know it's not just us..thanks so much for the update!! Really like this game and have badges for all of our accounts..now just wish we could make it past level 8.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

I've found that if I do anything before going to the game, it just gives me a blue screen, can't even log out. Have to click on the X in the corner, and start all over. But if I log in, and go straight to the game, I can play. Have only gotten to level 8 once, and blue screened me and it logged me out.

I called Webkinz about this, and she told me I wasn't running the correct flash player (I was).

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

bonjour,
je n'ai jamais réussi à jouer à ce jeu il ne se downloade pas et je dois me débrancher car je ne peux plus rien faire
j'ai hâte qu'il soit vraiment disponible

bottine

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

We can't even play the game. Called Ganz and they are trying to figure out why the game won't load on some computers. It's not your computers or your browsers. It happens on IE, Firefox and Safari. The woman I spoke to couldn't get it to load on the computer she was using there. They are trying to figure it out, and said to just be patient. Hope this helps, I was getting so frustrated. I also have a piece of mail with the number 88 in the left corner, when I log on. This is one of the reasons the game won't load, she said.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

Interesting you mention the mail as well. I was wondering why my daughter and I both have an 88 for mail but then nothing new there. I can play the game on my computer upstairs, get to level eight with over $300.00 then it goes to blue screen. My daughter says she can't even load and play on her computer downstairs. I logged on her account from upstairs today and played. Not sure what that means. I do have the 88 for mail though and can still play the game. I can't tell you how excited I was to make it to level eight but then so bummed to lose all the money. I'm going to go play now but X out before I get to level 8. Sorry for the glitch but always glad to see on WI that I am not alone with the problem.

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

This happened to me today! I had only finished level 5 though. Has anyone received any badges before level 8?

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

aww thats too bad.. it a fun game

Re: Glitch Affects Atlantiles, Players Can't Get Past Level Eight

View Post Originally Posted by kiltedtxduck
This happened to me today! I had only finished level 5 though. Has anyone received any badges before level 8?
I think you can earn a badge by completing the only level of the "classic" option (the button in between play and instructions.)
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