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Halloween Gifts appearing in Euro and North America, not Asia


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We have been receiving reports that we are now getting the Halloween Gift Bags in the American accounts as well as the European accounts. Unfortunately as it is November 1st in Asia. account holders might have to call Ganz head office to get their bags.  Trick or Treat badges show up in accounts that did not get one last year. It is the same badge.  Enjoy your packages, everyone, HAPPY HALLOWEEN!
 
GANZ phone number is 1-866-WEB-KINZ Please note that they will only accept calls from adults (18 years old or older).
 
UPDATE (Monday):  Based on reports in our forum this morning, it appears that the Customer Service Reps at Ganz are being very helpful in getting players their missing items.  Our members are reporting having the missing items dropped directly into their docks while they are on the telephone with Ganz.
 
If you are trying to get through to Ganz on the phone regarding your missing Halloween gift, please be patient.  We understand that the number has been ringing busy most of the morning.  When you get through, please remember to be polite.  The Customer Service Reps have no control over what happened this weekend.  Their only concern is making sure you get the items that belong to you today.
 
If you would like to contact Ganz with feedback, please take a look at our WIki's "Contact Ganz" page.
 

Re: Halloween Gifts appearing in Euro and North America, not Asia

Hope it shows for mine!thanks for the update!

I found spooky but no badge, and on other accounts I didn't search for spooky I got a badge...

Re: Halloween Gifts appearing in Euro and North America, not Asia

GOT the gift...

Click the image to open in full size.

And I agree that the new mask is pretty scary!
My oldest DS will love it, my Youngest DS will be creeped out!!

Click the image to open in full size.

Re: Halloween Gifts appearing in Euro and North America, not Asia

I have successfully gotten the gift on 4 accounts, Euro included, the Asian accounts have not shown up

Re: Halloween Gifts appearing in Euro and North America, not Asia

I can't even log in!!! It just stays green! I have logged in a lot today already but all of the sudden it just stops! Not now! I missed the Big Button of Kinzcash because of it now too!

Re: Halloween Gifts appearing in Euro and North America, not Asia

i am getting the gift now, but NO BADGE on my accounts.

although, very, very, slow...

i got the badge and no gift early today...

Re: Halloween Gifts appearing in Euro and North America, not Asia

Still nothing in my Asian Account

whoahhh! That mask is animated! Totally freaky fun!!!!!
It looks great w the Vampire outfit!!!!!!

Re: Halloween Gifts appearing in Euro and North America, not Asia

I noticed the hangup

Re: Halloween Gifts appearing in Euro and North America, not Asia

Ypee! I got my gift
Seriously, I do have an asian account but I AM NOT going to call Ganz.It would cost me way too much!
This is just wrong. I mean, I have to call Ganz for webkinz gifts? Yeah,sure...

Re: Halloween Gifts appearing in Euro and North America, not Asia

I own two US accounts only. But it is cool you got your presents.

Re: Halloween Gifts appearing in Euro and North America, not Asia

I am glad we got the gifts, but this comes with a new glitch. Now that I have a gift in my dock, I can't take out items from storage. I have logged in and out and it won't work. I'm not sure, but I think it is related.

Re: Halloween Gifts appearing in Euro and North America, not Asia

Received gift in American accounts, no Asin gift and no badges on any accounts and I found spooky many times and received my pumpkins to carve.I love the badges I hope I get one.

Happy Halloween everyone

Re: Halloween Gifts appearing in Euro and North America, not Asia

yay
sorry asian`s
i was worried no one would get one

Re: Halloween Gifts appearing in Euro and North America, not Asia

You know I would gladly forego the Big Button O' Nuttin for my Halloween gift bag
THANK YOU GANZ!!

Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by Pollybear
I can't even log in!!! It just stays green! I have logged in a lot today already but all of the sudden it just stops! Not now! I missed the Big Button of Kinzcash because of it now too!
try clearing your cache or using a different browser

Re: Halloween Gifts appearing in Euro and North America, not Asia

9 to 10 am vampire wig is out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!

Re: Halloween Gifts appearing in Euro and North America, not Asia

yay i got my halloween gift bag! i hope everyone else gets their's!!!

Re: Halloween Gifts appearing in Euro and North America, not Asia

It worked for me. They tricked us good.

Re: Halloween Gifts appearing in Euro and North America, not Asia

View Post Originally Posted by dylanjason
9 to 10 am vampire wig is out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!
Sorry my friend, that's not the vampire wig , it's the Rockin Pompadour wig....we haven't seen the vampire wig come back at all this year!

Re: Halloween Gifts appearing in Euro and North America, not Asia

I got that but the Please Wait. . . . is popping up when I first log in so I can't get it open. But at least I got it.

Re: Halloween Gifts appearing in Euro and North America, not Asia

Mama is right. I think the reason we aren't seeing the Vampire wig is because this new Phantom Mask that shows your Kinz' breath, goes WAY better with the old school Vampire costume in the Kinzstyle shop
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